Field Category Manager - Drug Channel - Boston, MA
Listed on 2026-02-07
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Sales
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Retail
Overview
Field Category Manager - Drug Channel
Location:
Harrisburg, Pennsylvania, United States;
Boston, Massachusetts, United States — Multiple Locations
Employment Type:
Regular
Our Company/
Job Summary:
At Ghirardelli, we're proud to have reached a major milestone as a one billion dollar brand. We want to be every consumer's first choice of premium chocolate, and we believe we can do that through our products and the way we do business, which are all inspired by our brand commitment to Making Life A Bite Better. We are a company committed to both personal and professional growth and believe that each employee contributes directly to Ghirardelli's growth and success.
The Drug Channel Category Manager is responsible for driving category growth by partnering directly with retailer stakeholders in a non-biased captaincy capacity while also supporting the Drug Channel field sales team. The position leads retailer specific category strategy, planogram and merchandising recommendations, and insight driven solutions, while also ensuring strong activation and execution through the sales organization.
This role acts as a key connector between the retailer, the field, and headquarters by bringing forward customer needs, market trends, competitive insights, and growth opportunities to shape future strategy and deliver best in class category leadership.
This position owns the category perspective for the retailer and helps develop and activate strategic plans that drive premium chocolate growth through category leadership, shopper insights, planogram optimization, and strong cross functional collaboration.
Scope of Responsibilities Retailer Category Leadership and Advisory- Lead the planning and development of retailer specific category insights and strategies that support the retailer's goals and drive category growth
- Serve as a category thought leader with the buyer and key retailer stakeholders through category reviews, insights, and strategic recommendations
- Develop a deep understanding of retailer strategies, initiatives, and performance to proactively identify opportunities and risks
- Guide retailer partners in developing long term category plans, including the strategic vision for premium chocolate
- Lead with proactive thought leadership, by anticipating business needs, challenging the status quo and introducing innovative solutions
- Provide strategic leadership in seasonal planning sessions to support, develop and optimize the retailer's total chocolate strategy
- Lead evaluation and activation of retailer category strategies and 4P solutions with a focus on planogram optimization and merchandising execution
- Own planogram and assortment recommendations, including reset timing, accuracy, and improvement opportunities
- Identify opportunities related to macro space planning, fixture improvements, feature strategy, merchandising standards, and shelf productivity
- Develop clear, actionable recommendations that can be executed through sales and field teams
- Partner closely with field sales leaders and sales analysts to identify retailer-specific gaps and convert insights into executable growth plans
- Embed category opportunities into sales planning processes and ensure alignment between category recommendations and selling priorities
- Support key customer meetings and work sessions by providing insights, recommendations, and story driven materials
- Assist in the development of materials that support JBPs, LRPs, SPD, and customer planning discussions
- Apply syndicated data, internal sales data, shopper insights, and retailer specific POS or loyalty platforms to develop strong recommendations
- Create fact-based presentations to support key initiatives such as assortment, promotion strategy, planogram performance, and display execution
- Identify and share category trends, competitive insights, and marketplace opportunities to support internal strategy development
- Serve as a key voice of the customer and voice of the field by bringing learnings back to internal partners such as…
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