Sales Development Representative

In this role you will:

• Speak with business owners to assess goals, address questions, and present funding options as a solution to their business needs

• Master a high-volume auto-dialer environment, maintaining the stamina to deliver high-quality pitches on the 100th call of the day as effectively as the 1st.

• Educate prospects on our product, the submission process, and the value proposition of our funding

• Drive urgency and clear call-to-actions to maximize submission volume

• Track lead activity, status, and outcomes in Salesforce

• Collaborate closely with the Manager, Direct Sales, Marketing, and Product for funnel improvements

Your success is measured by hard data. We expect the following:

• Consistent daily attainment of outbound call volume, talk time, and multi-channel touchpoints (SMS/Email).

• Monthly and quarterly revenue/KPI targets are treated as a floor, not a ceiling.

• Consistent Pipeline and Funnel Management - maintaining frequency and activity on potential leads and keeping all notes up to date in CRM (Salesforce)

• Ability to adapt in an evolving environment and team, and a willingness to shift focus on the fly

• 1+ years in a sales, lead generation, or customer engagement role (high-volume environment a plus)

• Relentless follow-up game

• Great phone presence, fast typing, strong written communication

• Comfortable using tools like Dialpad, Salesforce, and Tableau

• Metric-driven mindset

• Able to juggle multiple conversations, stay organized, and follow internal processes and guidelines

• Background in application-based conversion flows (funding, insurance, etc.)

• Bilingual (Spanish)

Annual Targeted Salary: $50,000 – $60,000 CAD

Monthly Variable: You have the potential to earn an additional $1,600 CAD per month in variable compensation.

The final payout of variable compensation is determined by achievement of performance metrics.

Additionally, we offer a comprehensive total rewards package, including but not limited to: medical, dental, vision, a flexible time-off policy, paid parental leave, RRSP match, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match.

It is the policy of Forward Financing to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. We welcome and encourage applications from people with disabilities. Please let us know should you require any accommodations.

As part of our commitment to a streamlined and equitable hiring experience, we use AI tools to assist with candidate screening and assessment.