Sales Operations Associate

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$95.00/yr - $100.00/yr

Direct message the job poster from Onward Search

Onward Search is seeking a proactive and detail-oriented Sales Operations Associate to support a growing sales organization for an innovative CPG company. This role is essential in ensuring smooth execution across the sales lifecycle, including order processing, inventory coordination, and customer communication. You’ll collaborate with internal teams, retailers, and distributors to streamline workflows, maintain accurate data, and enhance customer satisfaction. This is a permanent, hybrid (very flex).

Open to candidates in North Adams or Boston, MA.

Key Responsibilities:

• Process sales orders, manage backorders, and coordinate with logistics on shipments and delivery timelines
• Support retailer and distributor relationships by providing updates on inventory, pricing, and lead times
• Maintain sales and customer data in CRM/ERP systems and generate regular performance reports
• Serve as the go-to for retailer onboarding, product setup, PO processing, and compliance documentation
• Support sales enablement through updated materials, meeting prep, and cross-functional collaboration

Qualifications:

• Bachelor’s degree in Business, Marketing, Supply Chain, or related field
• 3+ years in sales operations or sales support, ideally in consumer products or CPG
• Experience with CRM and ERP systems (Net Suite a plus), and proficiency in Excel
• Strong attention to detail, organizational skills, and ability to manage competing priorities
• Familiarity with retail accounts and international distribution preferred

• Associate

• Full-time

• Sales and Other

• Retail

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Inferred from the description for this job

Boston, MA $120,000 - $150,000 3 weeks ago

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