Account & Relationship Management Executive

About the Role

As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction.

• Develop in-depth relationships with key decision-makers in assigned accounts.
• Conduct thorough needs analysis to align products/services to customer requirements.
• Negotiate terms and close sales with a high degree of authority.
• Develop and implement targeted sales strategies.
• Track and analyze sales performance metrics and tailor strategies accordingly.
• Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
• Provide detailed and accurate sales forecasts.
• Support clients during the implementation of products/services.
• Resolve complex customer issues promptly and effectively.
• Identify opportunities for upselling and cross-selling within the account portfolio.

• Communication:
  Excellent verbal and written communication skills.
• Negotiation:
  Strong negotiation skills for setting terms and closing deals.
• Product Knowledge:
  Solid understanding of the organization's products or services.
• Sales Strategy:
  Ability to design and implement targeted sales strategies.
• CRM Expertise:
  Advanced use of CRM software for account management.
• Problem-Solving:
  High proficiency in resolving complex customer issues.
• Analytical
  
  Skills:
  
  Strong analytical skills for tracking and adapting sales performance.
• Relationship Building:
  Exceptional ability to build and maintain long-term client relationships.

$71,300.00 - $ USD

This role is eligible for Commission.

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to:

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

Full details of our benefits are available upon request.

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.