Instrument Technical Sales Specialist; TSS

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics.

Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

Becton, Dickinson, and Company (BD) is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Demonstrate the science. Shape the solution. Accelerate the win.

At Waters, Instrument Technical Sales Specialists are the technical engine behind commercial success—operating at the intersection of deep scientific expertise, customer insight, and strategic deal execution. You will partner closely with Account Managers to influence complex instrument sales by translating customer challenges into differentiated, high‑value solutions. This role goes beyond demonstrations. It requires the ability to uncover implicit needs, design impactful workflows, and position Waters’ technology with authority and credibility.

You will play a decisive role in competitive scenarios, building confidence, reducing risk, and accelerating customer decision‑making. This is a high‑visibility, high‑impact role where technical excellence, commercial awareness, and execution discipline directly influence revenue outcomes.

As part of the Waters Biosciences division, drive instrument revenue growth by providing technical leadership across the sales cycle—supporting opportunity qualification, shaping solution strategy, and delivering compelling technical engagement that differentiates Waters in the market.

• Lead deep technical discovery to uncover explicit and latent customer needs.
• Deliver compelling, application‑focused demonstrations that connect science to value.
• Act as a trusted advisor to scientific stakeholders, building credibility and influence.
• Translate complex workflows into clear, outcome‑driven solutions.
• Design and position integrated solutions across instruments, consumables, and software.
• Align technical solutions to customer workflows, challenges, and success criteria.
• Articulate differentiated value in competitive situations.
• Reduce perceived risk and accelerate customer confidence in decision‑making.
• Partner with Account Managers to shape and execute winning opportunity strategies.
• Support qualification, progression, and closing of complex instrument deals.
• Strengthen technical validation throughout the sales cycle.
• Anticipate and address technical objections with precision and authority.
• Maintain deep knowledge of technologies, applications, and competitive landscape.
• Position Waters solutions effectively to win against competitors.
• Provide field‑driven insights to inform product, marketing, and commercial strategy.
• Collaborate with Applications Scientists, Service, Marketing, and Product teams.
• Align internal expertise to deliver seamless, high‑value customer engagement.
• Contribute to a high‑performance team culture focused on winning.

• Improves instrument win rates in competitive…