HLS Client Manager – Digital Transformaion Services

Location:
Boston, Massachusetts (Availability to visit the Natick office)

Are you a high‑performing executive with a deep understanding and experience in managing IT services accounts, particularly within the healthcare sector? My client, a Tier 2 Tech Services Firm, is seeking a dynamic Client Partner to join our team and manage existing client relationships in the Boston area.

• Manage and nurture existing client accounts with a focus on healthcare.
• Drive revenue growth by expanding and enhancing relationships with key accounts.
• Utilize your experience in the Massachusetts market, with knowledge of the broader New England region being a plus.
• Oversee the delivery of enterprise services (Integration, Analytics, Managed Services) and digital transformation services (IoT, Big Data & Cloud, Mobility, etc.) to existing clients.
• Apply a consultative approach to account management, ensuring client satisfaction and success.
• Leverage your local market knowledge and strong network of contacts/accounts in the healthcare sector.
• Deliver value‑based, outcome‑driven solutions tailored to client needs.
• Exhibit strong leadership, interpersonal, communication, and presentation skills.
• Manage a wide variety of IT and business consulting engagements for existing clients.
• Consistently achieve and exceed account growth and retention targets.

• 10‑15 years of experience in IT services account management.
• Proven track record in managing and growing existing client accounts.
• Extensive knowledge of the Boston market and healthcare sector.
• Experience in overseeing enterprise and digital transformation services.
• Strong consultative approach to account management.
• Exceptional leadership and communication skills.
• Consistent high performance in achieving account management targets.
• Ability to visit the Natick office twice a week.