Sales Development Representative

About Invoice Cloud

Invoice Cloud is a fast‑growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and Fin Tech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation.

It’s an award‑winning, purpose‑driven environment where top talent thrives. To learn more, visit

The Sales Development Representative plays a key role in helping Invoice Cloud grow. In this role, you’ll prospect, qualify, and create new sales opportunities by connecting with potential customers and building pipeline for the Sales team. Reporting to the SDR Manager, you’ll use a mix of inbound and outbound outreach, account‑based strategies, and consistent follow‑up to start meaningful conversations.

• This role is onsite in our Seaport Boston, MA office 4x per week***

As the first point of contact, you’ll help shape how prospects experience Invoice Cloud—learning how to communicate value, build interest, and position our platform as a trusted solution for payments and digital transformation. This role is designed for early‑career sellers who want real experience, strong coaching, and a clear path to becoming an Account Executive and beyond.

• Researches and engages prospective customers with a genuine interest in understanding their business challenges.
• Communicates Invoice Cloud’s value clearly and confidently during calls, emails, and Linked In outreach.
• Represents Invoice Cloud’s values and culture in every interaction, creating a strong first impression with prospects.
• Builds rapport quickly, navigates gatekeepers effectively, and keeps conversations focused on customer needs.

• Generates pipeline through consistent inbound and outbound prospecting, including cold calling and outbound campaigns.
• Executes account‑based outreach strategies in partnership with Sales and Marketing.
• Maintains a healthy pipeline through persistent follow‑up and discovery.
• Meets or exceeds weekly and monthly activity and meeting goals.
• Tracks and reviews activity and performance metrics to continuously improve results.

• Owns daily prospecting activity, follow‑up, and opportunity tracking with discipline and accountability.
• Keeps Salesforce updated with accurate activity and progress to ensure strong handoff and follow‑through.
• Partners closely with Account Executives to seamlessly transition qualified opportunities.
• Applies coaching and feedback quickly to improve skills, messaging, and effectiveness.

• Minimum 6 months of professional experience in sales, business development, or a customer‑facing role
• Hands‑on experience or strong interest in cold calling and outbound prospecting
• Comfort engaging prospects through phone, email, and Linked In at high volume
• Ability to understand basic customer challenges and explain how Invoice Cloud can help
• Experience working toward goals, quotas, or performance targets
• Strong time management and organizational skills
• Ability to operate in a fast‑paced, high‑growth SaaS environment
• Coachable, motivated, and eager to build a career in software sales

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job‑related factors.

$55,000—$60,000 USD

Invoice Cloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.

This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.

If you require a disability‑related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact