Key Account Manager

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Genedata, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

The biopharmaceutical industry is undergoing a transformation, requiring advanced digitalization to adopt data- and AI-driven approaches and develop innovative therapies quicker. Genedata’s market‑leading enterprise software fuels this transformation by enabling leading biopharma, biotech, and contract research as well as contract development and manufacturing organizations worldwide to automate processes and leverage data analytics and AI, so they can deliver breakthrough therapies to patients faster.

Join us and help scientists around the world accelerate the pace of biopharma R&D.

Learn about the Danaher Business System which makes everything possible.

The Key Account Manager (KAM) is responsible for managing and growing a portfolio of a small number of strategically important, high‑value accounts. This role requires deep account ownership, executive engagement, and the ability to drive long‑term expansion by aligning Genedata’s solutions to critical customer business outcomes.

The KAM serves as the primary commercial lead, responsible for managing relationships across technical, operational, and executive stakeholders, while driving growth and mitigating risk across the account lifecycle.

This position reports to the Head of Commercial Excellence and is part of the Sales organization located in Lexington, MA.

• Own commercial strategy and growth for up to five named accounts, developing multi‑year account plans aligned to customer priorities and internal revenue targets.
• Monitor account performance and opportunity areas through whitespace analysis, with clear visibility into account health, risks, competitive threats, and renewal timelines.
• Drive expansion revenue through upsell, cross‑sell, and pipeline‑building strategies across each account.
• Lead complex deal execution including opportunity qualification, pricing, negotiation, and contract close.
• Build executive relationships and align internal teams to support customer adoption, value realization, renewal success, and long‑term retention.

• 10+ years of strategic sales experience, with a consistent track record of success in complex, consultative selling environments.
• Experience selling into the pharmaceutical industry, with a strong understanding of the drug discovery and development lifecycle.
• Proven software or SaaS sales experience, ideally within a scientific, technical, or highly regulated market with demonstrated ability to manage complex sales cycles, engage senior executive stakeholders, and build long‑term customer relationships.
• BS/BA is required, Scientific background preferred, with a degree in or a related discipline.
• Must be legally authorized to work in the U.S. for any employer.

• Up to 50% travel within the U.S.
• Less than 5% travel to Europe.

• Managing a small number of highly strategic, high‑value enterprise accounts.
• Leading executive‑level customer conversations centered on ROI and strategic business outcomes.
• Orchestrating cross‑functional internal teams to support complex account growth and retention strategies.

Genedata, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.

The annual salary range for this role is $140,000 - $170,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this…