Leasing Agent- Floater; Conventional​/Market

Introduction

We empower our diverse and inclusive staff to provide high‑quality property management to our residents. We train our people to deliver superior customer service – focusing on how and why we do it. At POAH Communities, you can be part of our talented, energetic, customer‑service oriented team. Are you ready to join us?

The Leasing Agent – Floater is a high‑energy, results‑driven sales professional responsible for driving occupancy and generating leases across a portfolio of mixed‑income communities. This role demands a confident closer who can connect with a diverse resident base – from market‑rate prospects to income‑qualified applicants – and convert leads into signed leases. The ideal candidate brings a strong background in market‑rate apartment sales, thrives in a fast‑paced environment, and can seamlessly adapt to the culture and needs of different properties.

95% travel required.

• Sales & Leasing Performance:
  • Drive lease‑up and occupancy goals through proactive outreach, follow‑up, and a consultative sales approach.
  • Convert prospective residents from first contact to signed lease by building rapport, understanding their needs, and effectively presenting community features and value.
  • Manage a robust lead pipeline, respond to inquiries promptly, and conduct high‑impact property tours that highlight lifestyle and community benefits.
  • Consistently meet or exceed monthly leasing targets and conversion rate benchmarks.
• Marketing & Outreach:
  • Develop and execute creative local marketing strategies to generate qualified traffic, including outreach to local employers, relocation services, and community partners.
  • Maintain compelling, up‑to‑date listings across online platforms and ILS channels.
  • Leverage social media and digital tools to showcase communities and attract prospective residents.
  • Identify and capitalize on market trends and competitor activity to sharpen positioning and pricing strategies.
• Prospect & Resident
  
  Experience:
  
  
  • Deliver an exceptional, high‑touch experience at every touchpoint from first inquiry through move‑in and beyond to build loyalty and drive referrals.
  • Quickly establish trust with a diverse resident population across market‑rate and income‑restricted units, tailoring communication style and approach accordingly.
  • Follow up persistently and professionally with prospects to maximize conversion and reduce vacancy loss.
• Tenant Screening & Lease Execution:
  • Guide prospects through the application and qualification process efficiently, ensuring smooth and professional experience.
  • Negotiate lease terms confidently to close deals while protecting the property’s financial interests.
  • Coordinate move‑in logistics to ensure a seamless, welcoming transition for new residents.
• Community Adaptability:
  • Rapidly acclimate to new sites, teams, and property identities across the portfolio, serving as a reliable resource wherever coverage is needed.
  • Partner with on‑site teams and property managers to understand each property’s unique value proposition and competitive landscape.

• Required Experience:
  • Minimum 3–5 years of leasing or residential sales experience, with a strong track record in market‑rate apartment communities.
  • Demonstrated success in closing leases and achieving occupancy goals in a competitive market.
  • Prior experience in mixed‑income or affordable communities is a plus but not required; willingness to learn compliance basics is essential.
• Skills &
  
  Competencies:
  
  
  • A natural salesperson: persuasive, persistent, and people‑oriented with the ability to connect authentically with a wide range of prospects.
  • Strong negotiation skills and the confidence to overcome objections and close deals.
  • Excellent verbal and written communication skills; ability to adapt tone and approach to different audiences.
  • Self‑motivated, goal‑driven, and comfortable working independently across multiple locations.
  • Highly organized with the ability to manage multiple leads, sites, and priorities simultaneously.
• Technical & Other Requirements:
  • Proficiency in Microsoft Office; experience with Yardi, Rent Café, or similar property management software preferred.
  • Valid driver’s license, reliable…