Sales Development Representative

Company Overview

Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from Hub Spot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale.

Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. We’re laying the foundation for a future where our technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences.

We’ve started by reimagining the enterprise customer experience with a support use case. We believe that today’s support experience is broken: slow and painful for customers, and expensive and human capital intensive for companies.

We are building Maven to deliver better, cheaper support, for both end users and agents. With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today’s cost.

Maven has assembled a world‑class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, Hub Spot, and Stripe.

As a Sales Development Representative (SDR) at Maven AGI, you will play a crucial role in expanding our reach and generating new business opportunities. You’ll be responsible for identifying, engaging, and qualifying potential clients, setting the foundation for strong customer relationships. The ideal candidate is proactive, results‑oriented, and possesses a strong ability to articulate Maven AGI’s value proposition to diverse audiences.

This role is in office 5 days per week at our Back Bay office - ideal for someone who thrives on high energy and real‑time deal celebrations!

• Conduct market research to identify potential clients and qualify inbound and outbound leads through targeted outreach strategies.
• Initiate contact with prospects via phone, email, and social media to introduce Maven AGI’s solutions, engage key decision‑makers, and nurture relationships.
• Collaborate with the technical team to create product demos that showcase the capabilities of Maven AGI’s solutions, including knowledge ingestion, API connections, and integration functionalities.
• Develop engaging video content and instructional materials to help educate prospects about our offerings and the technical aspects of our solutions.
• Assess prospect needs, challenges, and fit, to accurately qualify leads and ensure they align with Maven AGI’s target market and capabilities.
• Work closely with Account Executives and Sales Managers to pass qualified leads and contribute to closing sales.
• Maintain accurate and up‑to‑date records in our CRM, tracking lead interactions and progress.
• Meet or exceed monthly and quarterly targets for lead generation, meetings booked, and opportunities qualified.

• 1‑3 years of experience in an SDR, BDR or similar sales role, preferably in a SaaS or technology environment.
• Proven experience in cold calling and lead generation
• Familiarity with technical concepts, including API integrations and data ingestion processes.
• Strong communication, interpersonal, and organizational skills.
• Self‑motivated with a drive to succeed and a passion for AI and technology.
• Experience with CRM software (such as Salesforce or Hub Spot) and sales tools.
• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Ability to thrive in a fast‑paced, early‑stage startup environment.

• Growth Opportunities: BDRs who consistently exceed quota and demonstrate strong sales and technical acumen will be highly prioritized for promotion to an Account Executive role. This is an excellent opportunity for individuals who are looking to advance quickly within our sales organization and take on greater responsibilities as we expand.
• How you show up:
  We are customer champions. You put users at the center of your thinking, advocate for their needs, and…