Business Development Director- Boston
Listed on 2026-06-30
-
Sales
Business Development, Client Relationship Manager, Sales Representative, Sales Manager -
Business
Business Development, Client Relationship Manager
Description
Job Type: FT
Location:
Remote — to be considered for this role you must reside in Massachusetts, Boston or surrounding cities.
We are passionate about our clients having a great experience and this also applies to our team and our future team members. Building a remarkable team is a top-level company priority. The Business Development Director is responsible for business development, including building new health insurance broker relationships and client bases for the company, and continuing to help build and strengthen the firm's reputation.
The Business Development Director interprets our system capabilities and our services for the client's best use and, generally along with the broker, is the first point of contact for all new clients. The Business Development Director reports to the Head of Growth.
The BDD’s primary responsibility is to drive sales within your territory and meet your assigned annual quota. You will be responsible for and manage the sales cycle from building a pipeline to closing the deal and handing it off to the implementation team. To achieve this, you will:
- Develop and grow relationships within your assigned territory with brokers and consultants to ensure we are a preferred solution for their clients. Constantly seek out new broker relationships to ensure a healthy pipeline of opportunities.
- Serve as a trusted advisor by educating brokers and clients, enhancing both company and personal value as a key resource in COBRA, Compliance, CDH, and Leave/FMLA space.
- Deliver creative benefit administration solutions by helping to define client needs, propose and present solutions, negotiate proposal terms and secure buy-in from external stakeholders to win new business.
- Maintain necessary technical IRS Code and general employee benefit knowledge regarding CDH accounts, COBRA, ERISA, FMLA and other regulations to address broker and client questions and inquiries.
- Field questions and requests from clients, brokers, and Account Managers and provide a high level of customer service.
- Recognize industry changes that affect our business and present solutions to management.
- Research technical and legal questions posed by clients and Account Managers using internal resources and outside legal resources retained by the firm.
- Partner with marketing resources to ensure constant and consistent messaging of the company’s value proposition throughout your territory.
- Adhere to the sales process, including maintaining accurate records of outreach and meeting activity, pipeline, and sales in Dynamics
365 CRM. Collaborate with cross-functional teams to ensure a smooth transition of new clients and maintain quality work that exemplifies and promotes the company’s core values. - Perform other duties as assigned.
- Travel Requirement: 25-40%. You are expected to visit brokers in your territory to maintain strong relationships, attend conferences and other events, and attend an annual sales meeting.
Who You Are
- Minimum seven to ten years work experience in a related field, including benefits administration, health and welfare benefits, third‑party administration, HR, account management.
- Documented history of sustained sales success, ideally in the health and welfare benefits industry or related field.
- Strong existing network of health insurance broker, third‑party administrator or health insurance carrier relationships.
- Sales and business acumen with networking and relationship building skills.
- Strong communication skills and comfort building relationships and presenting to all levels of internal and external organizations. Excellent presentation and writing skills.
- Able to confidently use independent judgment and expertise to develop, maintain, and expand broker relationships.
- A self‑motivated 'hunter' personality with the desire to grow personally and professionally.
- Bachelor’s degree or equivalent preferred.
- An individual that understands the value of providing a high level of customer service.
This role operates in a professional office environment. To be considered for this role, you must reside in Massachusetts, near Boston or surrounding cities. This…
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