Strategic Account Manager; Boston

About Sapio Sciences

Sapio Sciences is on a mission to accelerate scientific drug discovery and high‑throughput clinical and diagnostics for our clients and partners. The Sapio team consists of expert and highly collaborative scientists, software developers, and professionals passionate about providing a best‑in‑class lab informatics platform and industry‑specific solutions.

At Sapio, we’re not just building lab informatics solutions. We’re creating tools made for the scientist and motivated to make the world a better place. We understand that lab informatics is about more than managing data or connecting workflows. It’s about making life easier for the scientist and making scientific progress faster for everyone. Our platform delivers the levels of configurability, usability and insight that scientists have only ever dreamed of.

We’re a team of scientists, developers and innovators who question convention and stay focused on what matters most—advancing drug discovery science. We challenge the status quo and respond to the needs at the heart of science with powerful solutions that are simple to use, effortless to evolve and downright easy to love. As part of the Sapio team, you’ll work in a collaborative and forward‑thinking environment where your ideas are valued, your growth matters and your work makes a difference.

We’re proud to partner with leading labs around the world, from ambitious start‑ups to global organisations, who trust Sapio to support discovery, development and diagnostics with industry‑first science‑aware solutions.

Experienced commercial talent responsible for leading Sapio teams and activities to develop strategic partnerships with pharma and biotech by consultatively positioning Sapio solutions to solve critical business challenges. Ideal candidates will have a strong understanding of laboratory informatics offerings and the Life Sciences market.

• Responsible for new and repeat sales of Sapio products and professional services to assigned prospects and accounts.
• Meeting established sales quotas.
• Accurately forecast customer business commitments.
• Have a good working knowledge of Sapio’s products and professional service offerings and capabilities. Understand the features and benefits and value proposition of our products.
• Build relationships with prospects with the aim of ensuring they remain aware of Sapio’s direction and that Sapio stays aligned to their current and emerging needs.
• Sell consultatively and make recommendations on the various Sapio product configuration choices and professional service alternatives.
• Arrange meetings with sales prospects and deliver presentations conveying.
• Communicate the customer’s goals and represent the customer’s requirements to Sapio colleagues.
• Manage creation of timely customer proposals and quotations as needed to secure business.
• Adhere to and manage the sales process while developing the strategy for key customers.
• Create Account Plans and Opportunity Plans that orchestrate Sapio activities from outbound campaigns to deal closure.
• Collaborate with Customer Success Management to plan and execute the development of lasting partnerships with ideal Sapio clients.
• Support lead generation activities including marketing campaigns, events, territory plan development and direct outbound activities.

• Proven sales experience in life science/pharmaceutical or clinical industry including traditional account management responsibilities, ideally with experience with LIMS/ELN solutions.
• Proven ability and track record of achieving sales quotas.
• Ability to travel to global and regional customer accounts as required.
• Proven ability to incept and cultivate high‑caliber customer relationships.
• Experienced with a CRM and professional adherence to company standards.
• Self‑motivated, goal‑oriented, and consistent work approach.
• Self‑disciplined. Able to work independently.
• Strong prioritization skills and excellent work ethic.
• Ability to succeed from remote, non‑supervised locations.
• Deliver company presentations exceptionally.
• Excellent verbal and written communication skills.
• Proactive and a good team…