Strategic Accounts Manager, Life Sciences - Boston, MA

Strategic Accounts Manager, Life Sciences - Boston, MAOffer :

Support Functions / Business Development Contract type:

Permanent

Schedule:

Full-Time Country:

United States Equans is looking for Strategic Accounts Manager, Life Sciences à Boston!

The Equans Group is a world leader in the energy and services industry. The Group operates in 20 countries and has 90,000 employees on 5 continents.

Equans designs, installs, and delivers customized solutions to improve its customers' equipment, systems and technical processes and optimize their use in the context of their energy, industrial and digital transitions.

Active in Canada and the United States for more than 30 years, Equans Services is the partner of businesses, industries and institutions that want to move towards more connected buildings, manage their facilities efficiently and decarbonize transportation infrastructure and mobility.

We design, install, and maintain custom solutions to improve our customers' facilities, systems, and infrastructures.

Our core offerings are focused in the following areas:

Integrated Asset and Facilities Management Operation and maintenance of buildings and equipment

Energy efficiency solutions and sustainability plan Building automation and controls

Solutions for transportation and mobility

To learn more, visit  Strategic Account Manager – Life Sciences is the commercial owner of one or more large, enterprise pharmaceutical or biotechnology accounts. This individual is accountable for account retention, organic growth, executive client relationships, and long-term strategic positioning of Equans across the client’s portfolio. This is a quota-carrying, high-visibility role requiring a strong combination of commercial acumen, life sciences operational understanding, and strategic relationship management.

The Strategic Account Manager serves as the primary interface between the client and Equans, translating client business needs into scalable solutions while ensuring delivery performance supports commercial growth.

Description Strategic Client Relationship Management Serve as the single point of commercial ownership for assigned life sciences account(s), including global or multi-site pharmaceutical and biotech clients;

Build and maintain trusted relationships with site-level leaders through executive stakeholders, including Facilities, Engineering, Procurement, Real Estate, Operations, Quality, and EHS;

Lead executive governance, including Quarterly Business Reviews (QBRs), strategic planning sessions, and steering committees;

Act as the voice of the client internally, aligning Equans operational, engineering, energy, and support teams to client priorities;

Proactively escalate and resolve commercial or delivery risks to protect account health and client confidence.

Revenue Growth & Account Expansion Own account Commercial P&L growth objectives, including contract renewals, scope expansion, additional site onboarding, and new service adoption;

Identify, qualify, and close opportunities across:

Integrated Facilities Management (bundled & hybrid models);

Critical and GMP environments;

Engineering and capital projects;

Energy, sustainability, and decarbonization solutions;

Technical self-perform services (calibration, validation support, reliability, etc.).Develop and execute multi-year account growth plans with defined revenue targets and pipeline milestones;

Lead commercial strategy, proposal development, and negotiations for contract amendments, renewals, and expansions;

Ensure pricing, risk allocation, and commercial terms align with Equans margin and risk standards.

Strategic Account Planning & Market Intelligence Maintain a living strategic account plan, including:

Client organizational mapping and decision dynamics;

Competitive landscape and incumbent analysis;

White-space opportunities across services and geographies;12–36 month qualified pipeline forecast.

Monitor client business drivers such as pipeline growth, regulatory milestones, manufacturing expansion, M&A, and real estate strategy;

Coordinate with Equans global account teams to align regional delivery and growth strategy where clients operate across NA, EMEA, and APAC;

Track…