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Deal Desk Specialist; Deal Desk Team

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Semrush
Full Time position
Listed on 2026-07-02
Job specializations:
  • Sales
    Office Administrator/ Coordinator, Sales Administrator, CRM System, Business Development
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Deal Desk Specialist (Deal Desk Team)

About Semrush

Semrush is a brand visibility platform empowering marketers to command their online presence and create measurable impact. Founded in 2008 and headquartered in Boston, MA, we serve over 28 million users worldwide.

Opportunity

The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through world‑class enablement programs, the team delivers meaningful results for customers.

Deal Desk Specialist – Responsibilities
  • Deal Support and Processing
    • Assist in processing sales requests and ensuring accurate data documentation.
    • Review basic sales quotes and proposals for completeness and accuracy.
    • Assist in preparing standard contract documents.
    • Track and update deal progress in relevant systems.
  • Quote and Contract Assistance
    • Support generation of sales quotes using CPQ tools under supervision.
    • Assist in organization and distribution of contract documents.
    • Respond to basic inquiries related to deal status and documentation.
  • Cross‑Functional Support
    • Assist in communication and coordination between sales, finance, and legal teams.
    • Provide administrative support to the Deal Desk team.
    • Assist in gathering necessary information for deal approvals.
  • Process Compliance and Documentation
    • Ensure adherence to company policies and procedures related to deal processing.
    • Maintain accurate and organized deal files and records.
    • Assist in documentation of deal desk processes.
  • System and Tool Support
    • Assist with use of CRM systems (Salesforce, Ironclad) and CPQ tools.
    • Maintain accurate data within these systems.
Qualifications
  • Bachelor's degree in Business, Finance, or a related field is preferred.
  • 0–2 years experience in a deal desk, sales operations or similar role within a SaaS or technology company.
  • Basic understanding of sales processes and administrative tasks.
  • Familiarity with CRM and ERP systems (Salesforce, Ironclad) and CPQ tools is a plus.
  • Strong attention to detail and accuracy.
  • Excellent organizational and time‑management skills.
  • Strong written and verbal communication and interpersonal skills.
  • Basic knowledge of the SaaS industry and subscription‑based business models is a plus.
  • English proficiency.
Compensation

The annual total cash compensation for this position ranges from $70,000 to $100,000. Actual pay within this range depends on work location and individual qualifications. Compensation ranges for this role in other countries may differ based on local market conditions and regulatory requirements.

Benefits
  • Strong product‑market fit recognized by Rep Vue.
  • High earning potential with clear quota attainment visibility.
  • Health insurance.
  • Travel insurance.
  • Employee Assistance Program.
  • Employee Resource Groups.
  • Paid parental leave.
  • Relief Fund.
Equal Opportunity Employer

Semrush is an equal opportunity employer. We are committed to ensuring everyone feels a sense of belonging in the workplace.

We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws.

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