SMB Account Executive, Business

Job Summary

Responsible for the sale of integrated communication structure to small‑to‑medium business customers. Develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy and keeps with Comcast's touchstones.

• Assists with the creation and delivery of face‑to‑face sales presentations that demonstrate knowledge of the latest Comcast products and services; promotes bundled product sales to ensure optimal solutions for customers; sells to exceed departmental, financial, and unit targets.
• Stays abreast of the competitive landscape and emerging technologies to position Comcast Business Services effectively.
• Generates new leads through cold calling, canvassing, customer referrals, and partner relationships; focuses on goal achievement and results.
• Assists with developing sales territory and cultivating local business partnerships and organizational affiliations.
• Retains the customer base by delivering on the Comcast Credo, ensuring superior customer experience, and working with internal teams to achieve operational efficiencies and service levels that exceed expectations.
• Prepares sales and activity reports as required.
• Participates in out‑of‑the‑office customer meetings, demonstrating verbal and written skills and expertise in presenting, persuading, and negotiating.
• Consistently exercises independent judgment and discretion.
• Maintains regular, consistent, and punctual attendance; must be able to work nights and weekends, variable schedule(s), and overtime as necessary.
• Performs other duties and responsibilities as assigned.

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff – be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.
• Win as a team – make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

• Customer‑Focused
• Workplace Organization
• Persuasion
• Adaptability
• Technical Knowledge
• Communication
• Critical Thinking
• Problem Solving
• Resilience
• Professional Integrity

Base Pay: $51,500.00

Total Target Compensation (Base Pay plus Targeted Commission): $81,500.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non‑sales positions are eligible for a Bonus. Additionally, Comcast provides best‑in‑class benefits to eligible employees, including an array of options, expert guidance, and always‑on tools, personalized to meet the needs of your reality – to help support you physically, financially, and emotionally through the big milestones and in your everyday life.

Please visit the compensation and benefits summary on our careers site for more details.

Bachelor's Degree

0-2 Years

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.