Sales Support Specialist

Bridgestone Hose Power, LLC is North America's Premier Hydraulic and Industrial Hose Sales and Service Company. Headquartered in Orange Park, Florida we offer Counter Service, Mobile Hose Repair, and state of the art OEM Centers throughout the United States, Canada, and Mexico. Due to recent, as well as projected growth, we are seeking a motivated, outgoing CSR/Sales Specialist to assist our growing sales team.

Compensation will include hourly base range provided in addition to commission.

As A Sales Support Specialist You Will:

Coordinate entire order process from time of order through delivery and shipping

Works closely with Hose Power field representatives and customers in communicating product availability

Maintains appropriate freight costs by determining the most efficient carrier routing

Minimize impact of customer service complaints and claims by reacting quickly and efficiently to resolve problem issues

Understanding and interpreting product requirements and providing information to customers

Assess competitors by analyzing and summarizing competitor information and trends;

Develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing product information and explanations; preparing quotations

Fills orders and communicates expected delivery date Checking customers buying history; suggesting related and new items and explaining features

Answer phones and inquires

The Ideal Candidate Will Have:

Experience in an industrial sales setting preferred

Excellent telephone etiquette and problem-solving skills required

Basic computer skills and ability to learn various computer systems, Microsoft suite experience

Effective verbal and written communication skills

Able to handle multiple tasks and respond to customers quickly and efficiently

Mathematical computation skills

Ideal candidate must be a team player, goal-oriented and self-motivated
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