Account Manager, Immunology- Walnut Creek, CA

Job Title

Account Manager, Immunology

Walnut Creek, CA

The Immunology Account Manager is responsible for achieving and exceeding Galderma portfolio sales and executing strategic objectives across high‑valued customers within assigned customer segments, including dermatologists, pharmacies, integrated health networks, and professional organizations. Account Managers promote Galderma’s prescription dermatology, biologic, and consumer product portfolio, requiring advanced skills in clinical, operational, and financial commercial selling.

• Acquire and maintain expertise in brand/segment strategy and tactics, providing expert product knowledge; promote and generate demand for Rx products, including new product launches.
• Execute Galderma’s integrated commercial selling strategies using a deep understanding of contracting and access platforms, and applying market and industry insight.
• Lead the development of cross‑functional account plans that deliver penetration, retention, and growth of Galderma’s portfolio for key accounts; analyze account/provider objectives to ensure alignment between market/patient access and field reimbursement functions, driving demand and meeting business unit goals.
• Collaborate and coordinate with internal and external stakeholders; proactively use business analytics and customer insights to anticipate customer needs and support solution development.
• Oversee relationships with Key Opinion Leaders (KOL) within the area.
• Execute customer engagement initiatives to strengthen strategic partnerships with customers.
• Serve as the liaison and primary point of contact for assigned contacts in Galderma’s commercial speaker bureau.
• Plan, organize, and execute field‑based activities in accordance with all applicable company and regulatory standards.
• Other duties as assigned.

• Bachelor’s degree in Business or a related field, required.
• Five (5) or more years of outside sales experience with variable commission potential, required.
• 2+ years of pharmaceutical sales experience in dermatological or medical sales, required.
• Previous account management experience.
• Previous business‑to‑business sales experience.
• Prior experience as a sales generalist; not limited to a specific product or portfolio.
• Strong track record of consistent documented performance success.
• Strong business acumen, excellent communication skills, and persuasive abilities.
• Demonstrated ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
• High level of integrity, personal motivation, and a sense of urgency.
• Ability to sell assertively and differentiate Galderma’s products and offerings to increase utilization with target accounts and high‑value providers.
• Ability to collaborate with internal customers and functions such as market and patient access and field reimbursement, and demonstrate strong ownership of a book of business.
• Driven, results oriented; performance driven rather than metric driven.
• Strong problem‑solving and decision‑making skills.
• Disciplined self‑starter, comfortable with autonomy.
• Ability to demonstrate strategic thinking with a long‑term vision.
• Skillful in both relationship management and closing ability with customers; able to flex techniques and style to various audiences.
• Learning agility and adaptability; able to work in gray space and without structure.
• Resilient, persistent, and willing to take risks.
• Creative, innovative, resourceful, and solution‑oriented.
• Proficiency using complex sales data, call reporting software, and applications.
• Superior selling, technical, and relationship building skills.
• Proficient with MS Office in a Windows environment and familiar with sales reporting software.

Base salary range: $120,000–$160,000 USD, contingent on job accountabilities, skill set, experience, and market conditions. The role also participates in an annual short‑term incentive program based on corporate and individual performance. Benefits include health insurance, a 401(k) plan with employer match, generous paid time off, hybrid work schedules, and additional comprehensive benefits.

Galderma embraces diversity and inclusion, believing that reflecting the perspectives of a diverse customer base leads to better outcomes. Employees have access to a competitive wage, annual bonus opportunities, career advancement, cross‑training, and a supportive work environment that values professionalism, collaboration, and teamwork.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. This job description is not an employment contract, and either party may terminate employment at any time, for any reason. The employer reserves the right to revise this job description at any time.