Client Advsior - Boston, MA

Role:
Client Advisor

Reporting to:
Assistant Store Manager or Store Director

Position Overview

As a Client Advisor at BVLGARI, you will deliver a world-class luxury experience, build lasting client relationships, and achieve sales targets. Your expertise in storytelling, product knowledge, and client engagement will embody the brand's heritage.

Job responsibilities

Client Experience & Sales

* Deliver a seamless, personalized luxury experience, ensuring that every client interaction is memorable.

* Master the BVLGARI Selling Ceremony, tailoring the approach to each client's needs, lifestyle, and motivations.

* Convey the passion, heritage, and values of BVLGARI, fostering deep client connections and brand loyalty.

* Proactively achieve and exceed sales targets, contributing to both individual and boutique goals.

* Drive high-end sales by curating premium, exclusive experiences for top-tier clients.

Client Relationship Management

* Build and maintain long-term relationships with new and existing clients, becoming their trusted advisor.

* Expand and nurture a strong client portfolio through strategic outreach, referrals, and personalized follow-ups.

* Utilize CRM tools and data-driven insights to engage, track, and retain clientele.

* Serve as a BVLGARI brand ambassador at private client events, in-store activations, and high-profile engagements

Boutique Operations

* Uphold brand standards by ensuring a pristine, welcoming, and luxurious boutique environment.

* Participate in inventory control, visual merchandising, and product replenishment.

* Support boutique opening and closing procedures to ensure daily readiness.

* Assist with special projects, high-profile client requests, and operational needs.

Your Profile

* Proven success in luxury retail, with a strong record of meeting and exceeding sales targets.

* Expertise in engaging high-net-worth clients and executing sophisticated sales interactions.

* Fluency in luxury storytelling-passionate about craftsmanship, design, and brand heritage.

* Exceptional interpersonal skills-confident, engaging, and adaptable to a diverse clientele.

* Proactive, self-motivated, and results-driven, with an entrepreneurial spirit.

* Tech-savvy, proficient in CRM software and digital clienteling tools.

* Multilingual skills are a plus for catering to an international clientele passionate about luxury craftsmanship and brand storytelling.

* Self-motivated, results-driven, and proactive.

* Tech-savvy, with CRM and digital clienteling proficiency.

* Being Multilingual is a plus when serving a global clientele.

Additional information

What We Offer

* BVLGARI offers a competitive compensation package that includes:

* Base salary + performance-based commission and more

* Comprehensive benefits: medical, financial, and paid time off, including 401(k) eligibility

* Exclusive employee perks, including luxury product discounts and training opportunities

Pay Transparency:
This position offers an hourly range of $26.00 $ 28.00. Final compensation will be determined by factors such as relevant experience, qualifications, job-related skills, and internal pay alignment.