Diagnostics Solutions Consultant

Locations considered:
Massachusetts (excluding Boston) & Rhode Island.

The Diagnostics Solutions Consultant (DSC) is a field‑based customer‑facing member of our sales team accountable for selling Zoetis diagnostic instruments, tests, and associated products and services within an assigned U.S. sales territory. The DSC will also be accountable for building and maintaining customer relationships to maximize customer retention, achieving budgeted sales quotas within targeted accounts in the assigned territory. The DSC will update and maintain sales funnel and customer profile data within the system and collaborate with other Zoetis colleagues to achieve goals and support the diagnostics business.

Anticipated travel within the assigned territory is up to 60%–70% of time, and the DSC must speak fluent English.

• Develop and maintain a thorough understanding of diagnostic products and services.
• Travel to offices of existing and prospective customers, targeting 3–4 existing customers and 3–4 new business opportunities per day. Extensive driving and periodic overnight travel (approximately 4–8 nights per month, depending on territory) is required.
• Document all customer and prospect interactions in the online system.
• Transport equipment to customer locations, lift, set up, and demonstrate diagnostic solutions, equipment, and features.
• Clearly explain the uses and benefits of diagnostic products and services, answering questions and effectively communicating the value proposition.
• Secure purchase orders for diagnostic products and services.
• Provide ongoing customer support, including in‑person, phone, and email assistance with product, technical, or service concerns; make periodic courtesy calls; keep clients informed of new products and services; and interface with sales, accounting, and technical staff to address questions and needs timely.
• Work cooperatively with the Diagnostic Technical Specialists to ensure strong customer service and enhance utilization.
• Generate new business and leads, including placing instruments in competitors’ accounts, academia and research settings, and gathering referrals from existing customers.
• Support billing and collection efforts.
• Ability to safely lift and move up to 60lbs.

• Minimum of 4years of demonstrated sales experience, or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry.
• Minimum of an Associate’s degree (Bachelor’s degree preferred); preferably with a science or business emphasis or equivalent experience.

• Exemplifies early adopter behaviors for rapid learning ability.
• Absorbs and applies technical information and demonstrates skilled technical sales capabilities.
• Capably grows technical knowledge through relationships, creative solutions, and enhances customer loyalty.
• Demonstrates expertise in veterinary terminology / science.
• Demonstrated skill selling capital equipment in physician and/or veterinary clinics.
• Skilled at making presentations (including financial presentations) at all levels.
• Ability to transport, set up, and demonstrate equipment quickly and effectively.
• Balances strategic and tactical business requirements.
• Superior understanding of current and possible future market trends, sales initiatives, and information affecting the business and organization.
• Knows the competition and their value messaging.
• Demonstrates an understanding of how strategies and tactics work in the marketplace.
• Demonstrated organizational, prioritization, and time‑management skills.
• Strong ability to multi‑task and work independently.
• Valid Driver’s License, clean driving record, auto insurance.

• Ability to safely lift and move up to 60lbs.
• Valid Driver’s License, clean driving record, auto insurance.

The U.S. base salary range for this full‑time position is $69,000.00 – $. The position is also eligible for short‑term incentive compensation. In addition to compensation, Zoetis offers a comprehensive benefits package including healthcare and insurance benefits beginning on day one, a 401(k) plan with…