Sales Operations Lead

Who We Are

Edge Beam is the world’s first Hybrid Network Operator (HNO)—a foundational layer at the edge enabling one-to-many data distribution for today’s wireless networks. We create & sell wireless services and solutions that solve edge connectivity challenges to connect people, data & devices through the untapped potential of broadcast networks.

This is a fully onsite role at our Boston Seaport office. We've found that proximity is an accelerator: ideas move faster, problems get solved at the whiteboard, and the wins are louder when the whole team is in the room for them. That's how we win together, so we're prioritizing candidates already live within commuting distance to the Seaport.

Edge Beam Wireless is hiring a Sales Operations Lead in Boston to work directly with our CRO and build a world-class sales operation. This role oversees our Salesforce implementation, the sales team forecast, pipeline reporting, quota attainment tracking, and the metrics leadership uses to run the company. We sell both direct and indirect, use an outside firm for the BDR/SDR function, and partner with marketing on lead generation, and this role brings all of those pieces together into a single sales motion.

It is also the person who trains a Salesforce-novice team and builds the repeatable sales process the company runs on. This is a hands‑on, individual‑contributor role to start, building the function directly, with a clear path to lead and grow a team as Edge Beam scales. As an AI‑first company, we're looking for someone leaning into the art of the possible with AI to create efficiency and effectiveness across the function.

• Design and build Edge Beam's core sales process from the ground up — the stages, the rules, and the repeatable motion the team runs every day.
• Train a Salesforce-novice team and drive adoption — build the documentation, SOPs, and hands‑on enablement that make the CRM and the sales process stick.
• Own Salesforce — configure it to where it needs to be, keep it clean, and make it a system reps actually use daily, working with our IT organization and outsourced consulting resources on overall platform support.
• Build and run the operating cadence with the CRO — SLT reporting, weekly pipeline reviews, monthly forecast and quota‑attainment check‑ins, and quarterly business reviews. Define how these meetings work and the data behind them.
• Establish forecasting discipline across the team — build the methodology, create the cadence, and enforce the discipline that leads to accurate, forward‑looking forecasts.
• Co‑lead annual sales planning — territory design, quota setting, comp‑plan modeling, and the framework to track attainment through the year.
• Design and produce the recurring sales reporting the CRO, Senior Leadership Team, and board rely on — bookings, pipeline coverage, win rates, channel partner contribution, quota attainment, and conversion from marketing‑ and SDR‑sourced leads.
• Build the lead engine with the marketing team and our external SDR/BDR firm — scoring, qualification, routing, handoff to AEs, and the data flow back into Salesforce.
• Stand up the operational layer of the channel program — partner records, deal registration, partner‑sourced pipeline reporting, and the workflows that keep partner deals moving.
• Support order administration and processing — quotes, contracts, booking, and clean order entry into Salesforce.
• Work in an AI‑first way — bring AI tooling into the function where it helps (forecast accuracy, deal scoring, pipeline summarization, partner attribution), make the case for what's worth trying, and roll it in cleanly.

• 4–7 years in sales or revenue operations at a B2B technology company, ideally one that sold both direct and through channels.
• You've built sales or revenue operations from the ground up, or close to it. Comfortable with ambiguity, no existing playbook, and standing up the cadences, reporting, and systems that don't yet exist.
• A track record of training non‑technical users and driving adoption. You've built the documentation and enablement that turn a novice team into confident, consistent users…