HVAC Sales Representative

Job Overview

Position: HVAC Service Sales Representative

Location:

Boston, MA (First Call Mechanical, LC Anderson)

Salary Range: $75,000.00 - $

First Call Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. Founded in 1943, LC Anderson partnered with First Call Mechanical in 2025. First Call serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. The company has approximately 700 employees across multiple states and is expanding nationwide.

• Follow a disciplined and professional process to identify, target and qualify prospective new customers; take advantage of market conditions and networks effectively to uncover new leads and contacts.
• Contact prospective customers and schedule appointments.
• Build a referral network to identify new customers.
• Conduct sales calls to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation, and control system equipment.
• Develop a sense of urgency to resolve needs and position First Call Mechanical as the supplier of choice.
• Propose solutions to prospective customers’ needs through creative and innovative application of local branch service capabilities with a focus on selling renewable maintenance agreements and emphasizing digital service offerings, sustainability, and decarbonization.
• Understand the customer's business and speak their language.
• Review and finalize proposals with prospects and secure their commitment to the First Call Mechanical solution.
• Conduct customer kick‑off meetings, resolve customer issues, create pull‑through opportunities, maintain service agreements, extend service agreements, and support the collections process.
• Keep management informed of progress and account status using Build Ops and other means.
• Develop and implement territory marketing plans consistent with the First Call Mechanical business strategy.

• Continual learning and development in the body of knowledge through First Call Academy to ensure a setting of the bar for skill level in the industry.
• Provide elite level of customer service, ensuring we continue to be the First Call our customers choose for their HVAC & refrigerations needs.

• 2‑3 years of progressive sales roles.
• Aptitude for technical knowledge with high attention to detail.
• Excellent presentation skills and ability to captivate in both individual and group communications.
• Experience selling service and maintenance.
• Exposure to sales methodologies, standards, and disciplines.
• Knowledge of building HVAC systems.

• Language Skills – Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write correspondence; effective presentation in one‑on‑one and small group situations.
• Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure; compute rate, ratio, percent; draw and interpret graphs.
• Reasoning Ability – Apply common sense to carry out instructions; handle problems involving several concrete variables; mental stamina for problem solving and prioritizing multiple tasks.

• Work in a field environment, multiple customer sites daily.
• Regularly use hands to operate computer keyboard; reach with hands and arms; frequently stand, walk, sit, climb or balance; kneel, crouch, or crawl.
• Regularly lift and/or move up to 25 pounds, frequently up to 50 pounds.
• Vision abilities required: close vision, distance vision, peripheral vision, depth perception, ability to adjust focus.

• Competitive weekly pay.
• Comprehensive healthcare coverage (medical, dental, vision, plus some 100% company‑paid plans).
• Financial resources – 401(k) retirement savings plan with a 5% match, life insurance, short & long‑term disability.
• Time‑off & holidays – up to 4 weeks paid off, 9 paid holidays, Veterans Day for veterans.
• Career growth & development – company‑sponsored education and career advancement programs (First Call Academy, LEAP, First Call Progression Program).
• Generous referral bonus of $2,500 per referral.
• Role‑specific perks – company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances.