Senior Center Account Manager, Northwest; Cystic Fibrosis

Overview

Senior Center Account Manager (CAM) responsible for achieving and maximizing territory sales goals across Northern California, Oregon, and selected centers in Reno, NV, and Alaska. The role involves developing a strategic business plan, communicating thorough disease and product knowledge to healthcare professional customers (HCPs), and utilizing effective selling strategies while understanding market dynamics in a rare, complex disease state. It also requires cross‑functional collaboration across sales/marketing and compliance teams.

• Promote safe and effective use of Vertex products in accordance with product label and company policies.
• Provide relevant disease state and on‑label product information to customers.
• Interact with Cystic Fibrosis stakeholders in assigned geography.
• Own individual performance at territory level while contributing to area and national team performance.
• Demonstrate passion for CF patient care delivery and strong customer orientation.
• Ensure appropriate resource allocation to meet customer needs with a focus on compliance.
• Stay current on the CF environment, including disease knowledge, key accounts, reimbursement, and barriers to optimal care.
• Manage tactical business plan, including promotional activities, budget, and travel expenses.
• Collaborate across functional areas to achieve common goals and address challenges.
• Attend and participate in meetings, take on projects, and other duties as requested by management.
• Exercise sound judgment and adhere to regulatory and compliance guidelines and company policies.

• Valid driver’s license, in good standing.
• Ability to travel up to 50%, including evenings and weekends as needed.
• Ability to understand and communicate complex clinical disease/products.
• Use a consultative and clinical sales approach.
• Strong interpersonal, verbal, and written communication skills.
• Ability to excel in an innovative environment; takes initiative and has strong work ethic.
• Demonstrates passion for improving CF patient care and customer insight.
• Demonstrates team‑based skills and can work cross‑functionally.
• Embraces continuous learning, seeks knowledge, and adopts new technologies.
• Demonstrates Vertex CAM core competencies:
  Clinical Acumen, Selling Skills, Business Acumen, Customer Relationships.
• Mastery of disease state and all clinical data.
• Mastery of all core sales competencies.
• Mastery of CF Center business and payer landscape.
• Mastery of customer relationships; viewed as a trusted partner with HCPs.
• Exemplifies business integrity, ethical behavior, and Vertex values.
• Documented history of sales success (rankings, awards, annual evaluations).

• Bachelor’s degree.
• Typically requires 5 years of field sales experience in the pharmaceutical industry and experience in cystic fibrosis, rare disease, or other biotech/specialty markets, or an equivalent combination of education and experience.

• Base salary range: $136,000 – $204,000.
• Eligibility for annual bonus and equity awards; overtime pay may apply in accordance with federal and state requirements.
• Benefits include medical, dental, vision, paid time off, 401(k) with employer match, educational assistance, student loan repayment assistance, commuter subsidy, charitable donation matching, and other standard benefits.

Vertex is committed to equal employment opportunity and non‑discrimination for all employees and qualified applicants without regard to race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E‑Verify Employer and will make reasonable accommodations for qualified individuals with known disabilities in accordance with applicable law.