Sr. Director- GTM Strategies

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Retail, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.

ITC Infotech's business philosophy is that business is at the center and technology is an enabler, as reflected in its tagline, "Business-friendly Solutions." The company offers a wide range of services and solutions across key business areas, including CIO Services (Automation, Digital Workplace, ERP), Digital Experience (Experience Transformation), Industry 4.0 (Digital Manufacturing, SCM) and Product Lifecycle Management with DxP Services, a brand created with the acquisition of part of the PTC Services Organization in 2022.

In the last seven years, ITC Infotech has successfully doubled its revenue from $250 million to $500 million+ annually, with its EBIT improving from 8% to over 18%.

This pivotal role within our DxP Services (PLM Service Line) organization focuses on expanding ITC Infotech’s footprint in extended PLM (CAD, ALM, SLM, MES) within US & rest of the Americas in verticals such as Industrial, Med Tech, FA&D, Automotive, Electronic & High Tech or Energy. The successful candidate will be responsible for growing the existing accounts and supporting the sales teams hunting net new accounts.

S(h) e will be responsible for account-level revenue growth, client satisfaction, and commercial governance by applying industry context to client-specific execution. The individual will be responsible for identifying and securing new business opportunities within new and existing clients and increasing revenue through strategic client partnerships. The ideal candidate will possess deep PLM process understanding and good industry knowledge, will have a background in solution-based selling and a consultative approach to client engagement.

• As a senior member within the DxP Services Go-To-Market team, you will spearhead strategic growth by forging and sustaining high‑impact client relationships, strengthening engagement across existing accounts, securing new logos, and expanding portfolios across diverse business groups.
• High focus on customer mapping, business value articulation, and deal support. Foster a culture of excellence, collaboration, and continuous learning to achieve team goals.
• Active involvement in proposal and SoW creation, ensuring collaboration across pre-sales, SMEs, delivery, service lines, procurement, and legal. Ensure teams conduct quantitative analysis to recommend win-pricing, including service line splits and competitive benchmarking, market analysis to identify trends, opportunities, and maintain a robust pipeline of strategic opportunities.
• Analyze client goals, pain points, and transformation agendas to create tailored customer maps. Identify opportunities for differentiated value delivery and influence client decision-making.
• Serve as the primary point of contact for client escalations and strategic discussions.

• Delivery revenue and margin targets
• Drive PLM Go-To-Market and business development
• Develop annual account plans
• Identify incremental growth opportunities
• Maintain CRM accuracy

• Maintain strong working relationships
• Escalate risks appropriately

• Maintain contract hygiene
• Build and maintain a high-quality new business pipeline (3x coverage minimum)
• Identify priority accounts aligned to vertical strategy
• Develop multi-threaded entry strategy into target organizations

• Understanding of client’s business model
• Awareness of…