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Account Executive - Workflow Solutions

Job in Boston, Suffolk County, Massachusetts, 02108, USA
Listing for: ITS Resourcing
Full Time position
Listed on 2026-08-05
Job specializations:
  • Sales
    Business Development, IT / Software Sales, Technical Sales, SaaS Sales
Job Description & How to Apply Below

Account Executive - Workflow Solutions

ITS Resourcing are working with a leading IT software organisation within the Service Now ecosystem, to recruit an Account Executive within the Boston region.

This opportunity will be working for a Service Now Elite partner, being responsible for creating & fostering strong business relationships with new and existing clients. The primary sales focus will be to build a sales pipeline for Service Now solutions, license and implementation related services, in both a sell-through and direct sale capacity. You will also be managing existing accounts, drive strategy expansion within the defined territory to develop new relationships and close new business.

The ideal candidate for the role will have a proven sales track record within SaaS or IT Managed Services sector, having experience already within the Service Now sector OR similar Workflows/CRM's would be of huge benefit.

What You'll Do:

  • Drive solutions sales process from prospecting to the close of new logos
  • Effectively manage vast pipeline while prioritizing business opportunities
  • Build business cases, presentations, and customer strategies
  • Take a consultative approach through qualifying and understanding customer needs
  • Quarterback proof of concept/proof of value engagements with prospects
  • Work with and develop relationships with key vendors to drive sell-through opportunities
  • Lead strategy and coordination of (RFI) / request for proposal (RFP) documents when approved by the organization.
  • Communicate product findings and customer feedback with internal teams at Director+ level

What You'll Need:

  • A minimum of 5+ years selling SaaS
  • Experience Solution Selling with a strong technical foundation
  • Experience managing an ongoing sales pipeline / book of business of approximately $1-5m+
  • Demonstrated ability to present and influence buyers (including C-level executives)
  • Ability to forecast current and future business

Advantageous Experience:

  • Contacts and experience selling into companies utilizing Service Now Solutions
  • Prior contacts within Service Now & their associated Sales Team
  • An understanding of CRM & Workflows software
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