Business Architect

The Business Architect role is responsible for complete technical ownership of the sale during customer and partner pre-sales activities. This is a strategic role focusing on a blended mix of technical and business-related initiatives.
This role will focus on emerging technologies including security, data center/cloud, contact center and AI solutions.

We are looking for candidates in the Boston area.

Essential, key job responsibilities for this role include, but are not limited to:

• Successfully plans and executes sales activities within the sales process.
• Total ownership of the technical sale during customer and partner pre-sales activities.
• Leads sales and partners in scoping NWN Offerings to meet customer requirements.
• Analyzes client business needs and recommend appropriate business solution/strategy.
• Participates in the planning and design process by assessing current state and desired outcome.
• Identifies, provides leadership to, and coordinates technical solution development activities in pursuit of formal proposal development.
• Identifies and engages Subject Matter Experts for discreet service offerings identified in the technical solution.
• Monitors the engagement process and obtains additional resources as needed.
• Sets up and executes evaluation activities that prove NWN Offerings.
• Identifies and develops technical champions; neutralizes challengers within the account.
• Ensures complete handshake to customer success organization.
• Ability to create/modify Bill of Materials, Scope of Work documents
• Technical Knowledge:
• Demonstrates significant expertise in NWN's Core Offerings.
• Technical expertise in (2) primary offerings
• High-level expertise in (3) additional offers (progressive training and learning required)
• Masters Command of the Message and Sale principles.
• Conduct sales presentations to convey the value of NWN solutions.
• Builds impactful pilot/POCs that prove impact on customer business/requirements.
• Comprehensive product, competitive, industry and functionality knowledge.
• Continues education of self and others; facilitates knowledge transfer across the organization.
• Client and partner engagement:
• Provides technical expertise through sales presentation product demonstration of NWN offerings.
• Maximizes results by anticipating and neutralizing obstacles/objections within an account.
• Adds value to customer by staying up-to-date on market trends and articulating tangible benefits across customer audiences.
• Excites and commits prospects with persuasive demos, meetings, and presentations (formal/informal).
• Actively engages and influences partner community.
• Provides long term strategy sustaining technical account management.
• Foundational Attributes:
• Works effectively as a team member, leads the organization and effectively orchestrates internal and external resources.
• Actively collaborates with and provides feedback to the Offerings Management team and Subject Matter Experts resources within the presales team.
• Effectively communicates with all critical resources throughout the sales process.
• Drives accountability of self and all team members to ensure execution of action items.
• Humility to learn, master and follow NWN processes.
• Creativity in framing a deal and positioning NWN Offerings to meet the client's business objectives.
• Passionate business problem solver for customers.
• Possess solid business acumen skills:
  Strategic Thinking & Problem Solving, Communication Effectiveness & Influence, Financial Literacy, Analytical Skills, Risk/Exposure Evaluation, Critical Thinking, etc.
• Position requires on-going self-study to continuously improve skills relative to strategic technology direction and service offerings.
• Recurring report requirements may include but are not limited to: time sheets, expense reports, billable time sheets, task completion documentation

The following are minimum qualifications and requirements required for this role:

• Bachelor’s Degree in Arts/Sciences (BA/BS) in Computer Science, Information Systems or related experience.
• 4-6 years of experience in a technical leadership role on small to medium size projects in the areas of integration or support services.
• Knowledge of IP Communications, Networking, Security,…