Director of Sales (State Room + The Tower

We are fueled by a passion for difference, service excellence & your happiness. We have fun, we work hard, we are innovative.

Director of Sales

Chief Growth Officer

• Responsibilities include but are not limited to:
• Director of Sales is an in-person position that has a primary focus on the overall revenue targets and healthy growth of their venues and serves as a positive and motivating leader, educator and mentor of the sales team.

• Reaching and exceeding monthly/quarterly/annual sales revenue targets
• Ensuring your team is hitting their personal revenue goals for current and future years
• Director of Sales is in the lead rotation 1 day per week

• Be the master of pace reporting and yield management for your market while understanding booking trends per market segment
• Ensure the team is handling inquiries according to all Longwood Standards (SOPs)
• Greeting all business opportunities with enthusiasm and drive to sell and mentoring the team to do the same
• Exemplify and teach excellent negotiating skills to strategically contract event minimum and site fee to maximize revenues
• Thoroughly understand value of our products and services- F&B Menus, AV List, Site fees, Ceremony fee & In-house equipment
• Create timely and accurate proposals for the client; listen to their needs and balance with our availability
• Build long lasting business relationships with key accounts, clients, and planners to gain direct repeat business
• Have a deep understanding of core market segments
• Attend networking events to enhance relationships & prospect

• Provide day-to-day leadership and grooming to sales and client concierge team members
• Implement goals and expectations. Manage performance issues with coaching and hold team accountable for results
• Guide and participate in monthly sales department and revenue and strategy meetings
• Develop expert knowledge of the venue(s) positioning in marketplace, seasonality, pricing strategies
• Proven ability to recruit, motivate, train, and retain

• Conduct sales reporting: pace, lead volume, need times, yield management
• Provide accurate monthly forecasting to Executive Team
• Be an active contributor to P&L meetings
• Understand and implement team KPIs

• Schedule tours of the venue that are convenient for the clients and not during another event
• Enbody the leadership of a luxury event professional that is passionate about a hospitable guest experience
• Conduct venue tours for prospective clients follow all Longwood touring standards to showcase the venues
• Deep understanding of the competitive set - Features, Pricing and Offering vs ours, we do not speak negatively

• Create proposals based on clients’ needs and balanced with Longwood standards on successful events
• Create, sign, and send Contracts on Longwood’s behalf
• As an authorized signer, understanding every section; including terms and conditions and contractual clauses is essential
• Reviewing contract clauses and questions with clients; addressing any requested contract changes
• Familiarity with each market segment and the potential contractual concerns
• Maintain accurate client information and bookings through Longwood Standard software programs

• Minimum 3-5 years of catering sales leadership experience in a hotel, convention or private event venue with at least 10,000 square feet of meeting space and the ability to book multiple events simultaneously
• Exceeding team revenue targets of over $6 Million being an active booker alongside your team
• Experience selling multiple Market segments including: weddings, nonprofit and corporate events
• Managing a team of 3 or more managers for 3+ years
• At least 2 years of experience with sales goal and sales pace reports

• Proficient in Computer skills – Microsoft Office
• Require availability to work flexible hours and weekends
• Exceptional organizational, multi-tasking, written & verbal communication skills
• Collaborate with all departments and foster team environment