Account Executive

Listed August 5, 2026and accepting applications until closed.

For roughly 500,000 years, humans have been burning stuff to heat our homes, burning stuff to light our homes, and burning stuff to power our machines. It’s 2026, people. Let’s change that.

Right now, homes account for roughly 20% of the world’s carbon emissions. Here at Elephant Energy, we know that there is a better way. As a certified B Corp, we are committed to building a one-stop shop that makes it easy to upgrade to a climate-friendly home. We enable homeowners to confidently make the switch to modern, electric technologies and get their homes off of fossil fuels – all at once, or over time.

Location :
This position requires field work in Boston, Massachusetts.

What you would be doing: Our Account Executives (also know as "Home Comfort Advisors" or HCAs) guide customers through their electrification journey and sell them our services. They consult with customers to understand their needs, educate them on our products, design & price customized solutions for their home, and earn their business. By setting clear expectations and ensuring a seamless project handoff to our project management team, they play a critical role in our delivery of exceptional service to satisfied, informed customers.

Responsibilities include, though are not limited to:

Big Things:

• Designing and Selling Systems: Create personalized electrification solutions for customers, explain technical jargon, highlight rebate and financing offerings, address objections, and ultimately earn a customer’s business.
• Managing the Entire Sales Pipeline: Own the customer journey from initial contact to signed contract, ensuring a smooth handoff to the project management team.
• Hitting Sales Performance Targets: Use effective sales strategies to meet or exceed monthly and quarterly revenue goals.
• Leading Personalized Consultations: Meet with customers, virtually or in their homes (and in their crawlspaces or attics), to assess their needs, address their goals, and build trust.
• Setting Clear Expectations :
  Educate customers about project timelines, the installation process, and expected outcomes in order to build trust, generate referrals, and ensure smooth handoffs to the project management team.
• Developing the Market :
  Actively participate in community and industry events to connect with potential customers, identify new opportunities, and stay informed about evolving market needs.
• Being a Good Human: Actively perpetuate an inclusive, equitable, collaborative working environment in which psychological safety comes first.

Little Things:

• Providing Feedback: Share insights from customer interactions with internal teams to improve sales materials, scoping practices, and product offerings.
• Refining Our Sales Playbook :
  Help develop and implement best practices for consultations and system design to improve the efficiency and quality of the sales process.
• Ensuring CRM Hygiene: Maintain accurate records of customer interactions, leads, and pipeline status to ensure transparency and alignment across teams.
• Staying Current on Products :
  Continuously learn about new electrification technologies and rebate & incentive options in order to inform homeowners of their best solutions.

What you won’t be doing:

• Cold-calling or cold-emailing prospects to pitch products and services they aren’t interested in.
• Working exclusively from a desk in a remote sales environment. Expect community engagement, face-to-face interactions, and exploring crawlspaces / attics.
• Coordinating our supply-chain processes, placing equipment orders, or negotiating with vendors and trade partners
• Generating leads, or developing marketing strategies

Within one month,
you will:

• Understand our sales process, customer journey, and tech stack.
• Shadow HCA teammates on multiple consultations with customers, both virtually and in-person.
• Begin to lead initial sales conversations with homeowners.
• Understand the fundamentals of heat pumps and building science.

Within three months,
you will:

• Manage a limited customer pipeline and earn business from your first set of customers.
• Lead your own virtual…