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Industrial Tech CSM: Revenue Growth & ROI
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-08-13
Listing for:
Lumafield
Full Time
position Listed on 2026-08-13
Job specializations:
-
Sales
Customer Success Management, Account Manager
Job Description & How to Apply Below
Lumafield, with offices in Cambridge, MA, is seeking a Customer Success Manager to partner with customers, manage accounts, and drive business outcomes. You will own the lifecycle from onboarding through renewals, serving as a trusted advisor and champion for customers.
You will lead business reviews, develop mutual success plans, and drive net revenue retention through strategic account growth. A technical depth in engineering analyses helps translate success into business value.
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