Transportation - Transportation Growth Leader​/ Client Account Manager (CAM

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

At Jacobs, we don’t settle – always looking beyond to raise the bar and deliver with excellence. We apply our expertise and knowledge as welook intothe future with great optimism and focus. We don’t settle until we give our best and know that we’re making a difference.

As aClient Account Manager for our Transportation Practice in New England,you will have the opportunity to impact strategic business relationships with key clients to assure Jacobs has sustained client relationships to achieve client satisfaction, and fully leverage the relationship to benefit the clients and the firm. Working with members of our team your focus is to make sure that Jacobs is the client’s firm-of-choice by transit, aviation, and highway transportation clients in New England, and Jacobs has a thorough understanding of the client’s needs and is seen as their best advocate for accomplishing their goals.

CAMs are responsible for the development and management of sales strategies, client relationships, pursuits, presentations, and intracompany business partnerships that directly support the growth of the Jacobs organization.

In this role, you will lead select transportation client accounts for municipal and state governments in New England. You’ll lead capture teams influencing their sales process discipline, and develop and deliver win strategies, proposals, interviews, and presentations. You will collaborate and lead our delivery teams to sustain existing workload and to lead strategy development of transformational work such as design for design build, planning, program management and traditional design contracts.

This position will be based out of any Jacobs’ Boston office.

During your time with us you will

• Serve as the point of contact for client service activities and develop strategies to grow the transportation practice for various clients in New England
• Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around common vision of success
• Facilitate deep, personal, valuable client relationships between Jacob’s personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients
• Advocate on client s behalf by actively engaging the firm to address client needs, and recommend strategic actions to optimize our business development investment and market share growth
• Identify higher levels of client engagement for executive sponsors
• Secure management commitment and influence/attract key staff for pursuits
• Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development and employee satisfaction
• Actively engage with project and Sales teams to influence pursuit team on sales process discipline, win strategy and proposal development, interviews and presentations
• Coordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives
• Participate in local industry participation and community engagement

Here s what you ll need

• Bachelor’sdegreein engineering, planning or engineering related to transportation, or equivalent related work experience in lieu of a degree
• Substantial experience in engineering and/or related disciplines associated with the transportation market sector.
• Proven track record of coordinating teams and winning work on an area or statewide basis within New England and preferably with the MBTA and MassDOT.
• High level existing contacts and strong relationships with transportation clients, and a successful track record of winning work with these clients.
• Sales knowledge on how to identify…