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Customer Service Representative

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Foxfruit
Full Time position
Listed on 2026-08-27
Job specializations:
  • Sales
    Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

About Fox Fruit

AtFox Fruit, we believe that every business deserves a smart, adaptive marketing partner. Our team of experts blends strategic insight and creative solutions to deliver results that matter. We are committed to fostering organic growth for our clients through innovative approaches tailored to their unique needs

Job Summary

We are seeking a motivated and sales-oriented Customer Service Representative to engage with customers, understand their needs, and recommend products and services that provide value. This role combines customer service, relationship-building, and sales responsibilities in a fast-paced environment.

Responsibilities
  • Welcome and engage with customers in a friendly, professional manner.
  • Present products and services based on customer needs.
  • Identify sales opportunities and recommend appropriate solutions.
  • Assist customers with questions while supporting purchasing decisions.
  • Follow up with prospective and existing customers to support sales growth.
  • Support promotional and customer acquisition initiatives.
  • Maintain accurate records of customer interactions and sales activities.
  • Collaborate with team members to achieve sales and customer engagement goals.
  • Participate in ongoing sales training and professional development.
Qualifications
  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Confident, outgoing, and customer-focused personality.
  • Goal-oriented and motivated to achieve results.
  • Strong relationship-building and problem-solving abilities.
  • Excellent organizational and multitasking skills.
  • Reliable, adaptable, and self-motivated.
  • Previous experience in sales, customer service, retail, hospitality, or promotions is a plus but not required.
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