Field Sales Group Manager - Boston, MA

Sales Manager (Group Manager)

The Sales Manager (Group Manager) is a key Field Sales Management position at The Real Real. As a Group Manager, you will drive a field sales team focused on acquiring consigned items from our new and existing clients. You're customer-obsessed, adaptable, and passionate about luxury brands, fashion, and sustainability. Above all, you embody the TRR culture through collaboration, driving results, and building for the future.

Drive field sales team to meet/exceed daily & monthly KPIs

Shadow field sales representative appointments to improve/monitor performance

Continually coach and train field sales representatives for optimal performance

Leverage customer reporting in order to identify opportunities to increase client engagement and consignments

Monitor and address customer feedback for team

Provide accurate reporting to Sales Leadership on team strategy & goals

Ensure the team is following protocol in processing, pricing, safety, consignor communication etc.

Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

3 + years of work experience in sales management

Motivated by a desire to win and excel and grow your business in a competitive sales environment

Outstanding communication and presentation skills

Thrive in a dynamic, fast-paced work environment

Ability to build rapport, establish trust, provide empathy and build credibility with clients quickly

Efficiency and strong organizational, time management and communication skills

Ability to use technological tools with ease G-Suite, Email, Sales Force, CRM

Ability to lift and move up to 25 lbs

Must live within 15 miles of assigned territory

Ability to meet with clients in person regularly anywhere in assigned territory

A current, valid driver's license (except in Manhattan and Chicago markets)

Car insurance that meets or exceeds local requirements

A satisfactory Motor Vehicle Record (MVR)

Base salary plus uncapped commission

Annual Elite Club Trip for top performers

Monthly sales competitions (i.e. cash | prizes | site credit)

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid Parental Leave

9 Paid Company Holidays

Flexible Time Off (With Manager Approval)

Find out more about our Benefits here.

The expected salary range for this role is $85,000-$108,500. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The expected On-Target Earnings range for this role is $121,450-$155,000. To determine on-target earnings, the range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping period. Compensation is higher for those who exceed targets.

The Real Real is the world's largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The Real Real provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day.

As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The Real Real is committed to providing an equal employment…