Inside Sales Representative
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-09-12
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-12
Job specializations:
-
Sales
Account Manager, Customer Success Management, CRM Systems & Management, Inside Sales
Job Description & How to Apply Below
- Own a book of business alongside a team of peers
- Follow up on inbound leads and generate pipeline for self and enterprise account managers
- Qualify inbound leads using the Ideal Customer Profile
- Conduct discovery conversations to uncover customer pain points and map them to Immersive solutions
- Coordinate with Solution Consultants on trial environments and product demonstrations
- Manage multiple account pipelines while maintaining quality and velocity
- Handle customer objections using case studies and outcome data
- Manage customer lifecycle and execute handoffs to Enterprise Account Managers when appropriate
- Own renewals and protect revenue and customer relationships
- Identify expansion opportunities during renewal cycles
- Maintain clean CRM data and monitor book health and renewal risks
- Embrace coaching, share objection-handling wins, and help improve scaling processes
- Develop expertise across Sales Development, Customer Success, and Account Management over 18 months
- One to three years of commercial experience across Sales Development, Customer Success Management, Account Management or similar roles
- Curiosity about how cybersecurity teams work and why workforce development matters
- Willingness to become knowledgeable about cybersecurity
- Disciplined CRM operation and performance tracking
- Ability to follow and improve sales playbooks
- Ability to thrive in a structured, fast-moving environment
- Receptiveness to mentorship and feedback
- Resilience and ability to remain positive and action-oriented amid rejection or changing frameworks and territories
- Ownership of career development
Demonstrates expertise in Sales Development, Customer Success, and Account Management, with a strong focus on managing customer relationships, handling objections, and generating pipeline. Proficient in CRM operations and maintaining data integrity while identifying expansion opportunities and executing renewals.
Highest-signal resume keywords- Sales Development
- Customer Success Management
- Account Management
- CRM Operation
- Objection Handling
- Pipeline Management
- Lead Qualification
- Discovery Conversations
- Sales Playbook Improvement
- Data Monitoring
- Curiosity
- Resilience
- Receptiveness to Feedback
- Ownership of Career Development
- Cybersecurity
- Customer Lifecycle Management
- Renewal Management
- Enterprise Account Management
- Sales Process
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