Sales Ops Specialist Job Boston area,Massachusetts USA,Sales

Own the deal desk process end-to-end, including pricing approvals, non-standard deal structuring, contract reviews, and order processing
Partner with Sales, Finance, and Legal to ensure deals move quickly and comply with internal policies
Maintain and improve quoting workflows, approval matrices, and pricing guidelines
Serve as the go-to resource for representatives navigating complex deal structures
Maintain CRM integrity and hygiene in Hub Spot, including pipeline accuracy, data enrichment, and deduplication
Own territory and account assignments, ensuring proper routing and segmentation
Identify bottlenecks in the sales process and design solutions to remove friction
Evaluate, implement, and manage sales tools and integrations across the tech stack
Document SOPs and ensure consistent adoption of processes across the team

Requirements

3–5 years of experience in Sales Operations, Revenue Operations, or a related role within a B2B SaaS environment
Solid hands-on experience with Hub Spot or Salesforce (SFDC)
Prior deal desk or quote-to-cash experience, including familiarity with non-standard deal approvals and pricing governance
Strong analytical skills: comfortable building reports, working with data, and drawing actionable conclusions
Proficiency with Excel/Google Sheets
Experience with BI tools (Looker, Tableau, etc.) is a plus
Excellent organizational skills and attention to detail
Experience with CPQ tools, Salesforce-to-Hub Spot migrations, or sales engagement platforms (Outreach, Salesloft, etc.) is a nice to have
Familiarity with developer tools or platform engineering space is a nice to have
Experience supporting both SMB/mid-market and enterprise sales motions is a nice to have

Core Competencies

Demonstrates expertise in managing the deal desk process, including pricing approvals and contract reviews, while ensuring compliance with internal policies. Proficient in maintaining CRM integrity and optimizing sales workflows to enhance efficiency in B2B SaaS environments.

Highest-signal resume keywords

Sales Operations Experience
Hub Spot Proficiency
Deal Desk Management
Analytical Skills
CPQ Tools Experience

ATS Optimization Keywords
Hard Skills

Salesforce Experience
Pricing Governance
Data Analysis
Excel Proficiency
Google Sheets Proficiency
BI Tools Familiarity
Quote-To-Cash Experience
SOP Documentation
Sales Engagement Platforms
Salesforce-To-Hub Spot Migration

Soft Skills

Organizational Skills
Attention To Detail

Industry Keywords

B2B SaaS
Revenue Operations
Deal Structuring
Sales Process Optimization
SMB Sales
Enterprise Sales

Tools & Technologies

Hub Spot
Salesforce
Looker
Tableau
Outreach
Salesloft