Field Service Representative – Boston Market

Field Service Representative – Boston Market

Greater Boston, MA — covering Eastern Massachusetts and Northern New England. You'll need to live within reasonable driving distance of Boston; the North Shore, Southern New Hampshire, or the Merrimack Valley all work.

This is an in-market driving role, servicing booths, visiting venues, and meeting the people who run them. Most of your week is in Greater Boston and the North Shore (Boston, Somerville, Salem, Woburn), with regular trips to our placements in Southern New Hampshire, Southern Maine (Kittery and Portland), and Cape Cod. Expect a few longer road days each month;
Portland is about two hours each way. A reliable personal vehicle and a valid driver's license are required, and all work mileage is reimbursed.

• Full-time, hourly employee
• $26–$28 per hour, depending on experience (about $54,000–$58,000 annualized)
• $250 bonus for every new venue you refer that becomes a Majestic placement — no cap
• Mileage reimbursement for all work travel
• Wednesday–Sunday workweek. You manage your own daily schedule within it to meet service commitments, visit routes, and outreach goals.

At Majestic Photobooth, we create unforgettable photo experiences for brands, venues, and events across the country. Whether it’s a high-end brand activation in NYC or a neighborhood bar in Nashville, our booths bring people together and make moments last.

Founded in 2006, Majestic has grown into one of the country’s leading experiential photobooth companies—blending technology, design, and nostalgia to create experiences people remember.

Our team powers experiences for some of the world’s most recognized brands, venues, and events.

Majestic is entering a major growth chapter.

After years of building a nationally recognized brand, we’re rapidly expanding our venue footprint, operational infrastructure, and experiential capabilities across the country. We’re building the systems, team, and technology to scale into the future of photobooths.

That means this is an opportunity to join a fast-moving company where your work will directly shape how we grow.

Majestic Photobooth is seeking a Field Service Representative to own the health of our Boston-based New England market. This is a service-first, hands-on role: you keep every Majestic booth in the territory working, stocked, and looking great, you build real relationships with the venues that host them, and you keep an eye out for the next great venue while you're out there.

You’ll be Majestic's face in Boston. Venue managers will know you by name. When something goes wrong, you fix it fast. When nothing has gone wrong yet, you're already there checking. And when a bar owner mentions their friend runs three other spots across town, you get the intro and hand it to our sales team to close.

Success in this role means booths that never go down, venues that love working with us, and a market that grows because you're in it.

• Respond to service tickets across the territory, accepting them within four hours and resolving them within 24
• Keep every booth stocked, clean, and working: media replenishment, printer and connectivity issues, cleaning, and light maintenance
• Plan and run restocking routes so booths get paper and ribbon before they run out, not after; today most service calls in this market are paper changes, and your job is to make those calls disappear
• Proactively visit and spot-check booths to catch problems before they become service calls
  
  Manage your own media and backup kit inventory and coordinate resupply with our supply chain team
• Build and maintain strong relationships with venue staff and management as…