Sales Account Manager - Service

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible,inclusive, and sustainable for all. By joining us, you don’t just become part of our success story;

you help shape the future and continue ourrich legacy that started back in 1874.

Join us as a

As an Existing Installation (EI) Sales Account Manager at Schindler, you will cultivate relationships with customer to drive sales for elevator and escalator services, including maintenance, repairs, and upgrades. You will ensure high levels of customer satisfaction, as well as identify and pursue sales opportunities, manage existing and new customer accounts, and retain customers. You will act as aliaison between the customer and Schindler to build strong, long-term relationships and leveraging industry knowledge to achieve sales targets.

Customer Account Management:
Build and manage favorable client relationships within a designated sales territory to secure and renew service agreements. Handle customer inquiries and ensure satisfactory resolution with a focus on revenue generation. Meet regularly with clients to understand their business requirements and develop solutions to meet theneeds of their property. Manage and oversee the accounts receivable

Communication:
Communicate effectively with both customers and internal stakeholders to ensure customer satisfaction and achievement of sales objectives.

Collaboration:

Partner daily with the Field Superintendent and technicians to drive lead generation and ensure an excellent total customer experience from initiation through delivery.

Sales & Opportunity Identification:
Identify and pursue sales opportunities through key customer contacts and industry information. Qualify customer needs to secure profitable solutions leveraging company products and services. Introduce new technology and associated services to customers, clearly illustrate the value that these products and services offer customers.

Negotiation & Strategy:
Negotiate contract terms favorable to the company while also delivering on customer requirements. Develop and implement sales strategies that align with internal product strategies and competitive market conditions with minimal supervision.

Documentation & Compliance:
Prepare estimates and communicate proposals with customers. Maintain accurate customer records and files in accordance with company procedures. Ensure compliance with established policies and procedures.

Bachelor’s degree preferred or minimum of 2 years sales experience in the elevator industry

Experience with SAP and a results-driven mindset to thrive in a competitive sales environment preferred

Demonstrated Ability to handle a mix of office and fieldwork, with flexibility for travel and managing customer interactions preferre

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans
  - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement
  - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of achild’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

Base Salary $90,300 - $112,900

The above represents the typicalsalaryrange for this position. Revisions to the range may be considered based on your experience,…