Jr. Account Manager

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC.

FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space.

At FDH Aero, we understand that the strength of our brand comes from our people.

We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first.

We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through.

We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community.

We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission.

We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together.

We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter.

We Value Our People – That's why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation.

• medical
• dental
• vision
• Flexible Spending Accounts (FSA)
• 401k matching
• wellness programs

The Jr. Account Manager is for responsible for all aspects of sales support including but not limited to; contract review, customer and some vender relation management, and working closely with outside sales team including quoting, reports, and product availability. The Jr. Account Manager may be assigned multiple tasks on a daily basis.

• Assist in managing day-to-day client relationships and communications, ensuring timely and accurate responses to client inquiries and needs
• Generate and send customer quotes using the company ERP software
• Receive and coordinate daily tasks from the sales department, including customer RFQs and follow-up requests
• Build and maintain a deep understanding of our systems, products, and services
• Support the identification and development of new business opportunities within existing accounts
• Ensure a high level of customer service is provided to clients, addressing and resolving any issues or concerns promptly and effectively
• Conduct market research to stay informed about industry trends, competitor activities, and client developments
• Communicate effectively with internal teams to ensure seamless delivery of services
• Conduct regular account review to ensure customer satisfaction
• Ne…