Senior Manager of Solution Consulting; SLED Job Boston area,Massachusetts USA,Sales

Position: Senior Manager of Solution Consulting (SLED)

As a Sr. Manager, Solution Consulting (SLED), your primary responsibility is to lead and manage a team of pre-sales Solution Consultants responsible for driving technical solutions and supporting the sales process
You will collaborate closely with the sales and product teams to ensure successful customer engagement and drive revenue growth. Your role as a player/coach will involve providing technical expertise, coaching and mentoring the solution consulting team and overseeing the pre-sales process from a technical standpoint
Team Leadership:
Lead, manage, and mentor a team of Solution Consultants, providing guidance, feedback, and professional development opportunities
Set performance goals, monitor progress, and evaluate the performance of individual team members
Foster a collaborative and high-performance culture within the broader Solution Consultant teams
Sales Support and Strategy:
Collaborate with the sales team to understand customer needs and objectives and align technical solutions accordingly
Provide technical expertise and support throughout the sales process, including product demonstrations, presentations, and proposals
Develop and maintain a deep understanding of the company’s products, technologies, and industry trends to effectively articulate the value proposition to customers
Assist in defining sales strategies and contribute to developing sales collateral and resources
Customer Engagement:
Engage directly with key customers to understand their technical requirements and address any concerns or challenges
Act as a trusted customer advisor, offering technical insights and recommendations to drive successful outcomes
Conduct customer site visits, demonstrations, and presentations to showcase the company’s products and solutions
Deliver Demonstrations and proof of value
Cross-functional Collaboration:
Collaborate closely with the product management team to provide feedback on product features, enhancements, and market demands
Work closely with the marketing team to develop technical content, case studies, and sales tools to support the sales process
Coordinate with the implementation and support teams to ensure a seamless transition from sales to implementation and customer success
Continuous Improvement:
Stay updated on industry trends, competitive landscape, and emerging technologies relevant to the company’s product offerings
Identify process improvements and implement best practices to streamline the sales engineering operations
Provide regular reports, metrics, and insights to the senior management team on the performance and effectiveness of the sales engineering function

Benefits

Generous family leave
Matched donations
Annual learning stipends
Flexible PTO
Competitive retirement plan
Paid volunteer time

Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
Expected to travel up to 40% of the time on average
Proven experience in sales engineering, technical sales, or a related role, preferably in the software or technology industry
Proactive and self-driven with the ability to work effectively in a fast-paced, dynamic environment
Bachelor’s degree in a technical field (e.g., Computer Science, Engineering) or equivalent work experience
Analytical mindset with the ability to analyze data, metrics, and sales trends to drive informed decisions
In-depth technical knowledge and understanding of cybersecurity, products, and industry trends
Strong leadership and team management skills, with the ability to inspire and motivate a team toward achieving goals
Strong customer focus and the ability to build and maintain relationships with key stakeholders