International Trip Designer

Destination Sport Experiences is a specialist provider of endurance sports travel and event experiences, supporting athletes competing in some of the world's most recognised running, cycling, triathlon and fitness events. Its portfolio includes Marathon Tours & Travel, Sportive Breaks, Tri Travel, HYROX Tours and Destination Sport Charity, providing race entry, accommodation, transport and expert event support to athletes worldwide.

Due to an exciting year of growth, we are now looking to add anInternational

Trip Designer to join our Boston Marathon Tours & Travel team. International Trip Designers are responsible for creating,selling and hosting marathon events globally. This challenging position is perfect for a client centric travel professional experienced in international travel, with the ability to be aproactive and collaborative team member. A passion for and experience in endurance sports,specifically running, cycling and/or triathlon events, is not required but is an added positive.

• Contract negotiations with hotels and other vendors
• Review and suggest improvements to current itineraries
• Plan and take ownership of the operational delivery of events
• Prepare pre-departure information for clients
• Liaise with hotels, transport companies, event organisers and other external suppliers
• Manage the product and ensure the information on the website is accurate and up to date
• Constantly monitor the sales position and suggest appropriate course of action depending upon the position
• Communicate with customers on the phone and by email, converting inquiries into sales
• Be the voice of Marathon Tours & Travel - answer customer questions on the phone, in email and when onsite hosting events
• Work closely with our internal Marketing teams to promote events
• Develop new product for new or existing events

• Have international travel knowledge & experience
• Have a working knowledge of marketing & sales of travel packages
• Have experience with on-site logistic planning & client hosting
• Have experience with inbound partners &/or Destination Management Companies (DMC) including tour package development & pricing negotiation.
• Be organized, detail orientated & have the ability to work on multiple projects.
• Possess strong client-service and vendor management orientation along with solid interpersonal, communication and collaboration skills
• Can professionally and effectively represent Marathon Tours & Travel on the phone, in face-to-face interaction and be comfortable with public speaking
• Work as a team player to establish business processes and meet team goals.
• Experience with Microsoft packages (Word, Excel & Outlook) essential
• Have a passion for endurance sports such as marathons (not essential but would be advantageous)
• Be able to travel domestically and internationally, when required

• Hours - 40 hrs
  - Hybrid
• Location
  - Boston
• 401(k) retirement plan with company contribution
• Company contribution towards healthcare, dental and vision benefits
• P15 PTO, 5 Sick days, birthday off and 11 paid holidays.
• Destination Sportis an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees