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Client Lead - Travel; Hybrid

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Audley
Full Time position
Listed on 2026-10-07
Job specializations:
  • Sales
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 53000 - 56000 USD Yearly USD 53000.00 56000.00 YEAR
Job Description & How to Apply Below
Position: Client Experience Lead - Travel (Hybrid)

Audley Travel in the United States is seeking a Client Experience Executive to support managing client experience and service scores, addressing complaints, and ensuring compensation aligns with policy. You’ll collaborate with Product, Finance, and Sales to protect our Repeat & Recommend model.

The role requires exceptional customer focus, strong communication, discretion, and the ability to train sales teams while maintaining best-practice references. Hybrid working is available.

This posting is for the Client Experience Lead
- Travel (Hybrid) role at Audley, based in Boston, MA, United States.

We appreciate your interest in this position.

Join Audley and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

We are looking to fill the Client Experience Lead
- Travel (Hybrid) position at Audley in Boston, MA, United States.

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