Program Manager , Pediatric Outcomes Science

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations.

We conduct groundbreaking research that advances treatment, we educate tomorrow's physicians/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Primary Duties and Responsibilities

• Scope and Complexity:
  Manage programs with clearly defined objectives and limited scope, focusing on supporting departmental and cross-institutional goals of improving outcomes for children and young adults with cancer and blood disorders.
• Decision Making:
  Make informed decisions about resource allocation and project timelines, with some autonomy in resolving operational challenges; identify and accelerate risks and issues as appropriate.
• Stakeholder Interaction:
  Serve as a liaison among multiple departments at DFCI and Boston Children's Hospital, and with external collaborating institutions, to ensure program activities are aligned and communicated effectively; represent Outcomes Science at internal and external meetings as identified.
• Program Management:
  Support the development and implementation of projects that advance the goals of the Pediatric Outcomes Science program; build and optimize workflows for the IGNITE Health Equity Research Consortium (including collaboration with national partners); build and optimize workflows for the DFCI Center for Pediatric and Young Adult Outcomes Research; co-develop delivery plans and activate work streams, ensuring they align with program goals and Institute strategies.
• Quality Assurance:
  Track program progress and workstream timelines/milestones, ensuring that outputs are accurate and meet established performance metrics; monitor program research portfolio, research funding, and other program statistics.
• Documentation:
  Maintain accurate program documentation, including SOPs, training manuals, and reference materials, and ensure compliance with institutional policies and procedures; provide training and serve as an information resource on Pediatric Outcomes Science and Center for Pediatric and Young Adult Outcomes Research operations and coordination.
• Communication:
  Organize and facilitate programmatic meetings; streamline communication among research investigators, Institute leadership, and external collaborators, ensuring all members are informed of updates and changes; create and manage lay communication resources for branding and content consistency and ease of use by patient advocates.
• Education and Training:
  Support educational Outcomes Science efforts, including organizing and coordinating well-being and professional development initiatives for the program (e.g., retreats), and serving as a resource for training on program operations and coordination.

Knowledge,

Skills and Abilities

• Fierce passion for changing the world and improving outcomes for children and young adults with cancer and blood disorders
• Solid understanding of program management principles and practices, including within highly regulated clinical research environments.
• Strong organizational and time management skills.
• Effective communication and interpersonal skills, with credibility among clinicians, faculty, and senior administration.
• Ability to work collaboratively in a team environment.
• Proficiency in using project management tools and software.
• Ability to manage multiple projects and priorities simultaneously.
• Innovative and creative approach to program development and ongoing management, with demonstrated interest in health equity, best practices, and process improvement.
• Ability to problem-solve, make decisions, and set priorities, with excellent assessment skills to identify and escalation risks as needed.
• Flexible, highly collaborative team member with the ability to inspire teamwork toward a common goal and integrate multiple perspectives into a coherent, actionable whole.

Minimum Job Qualifications

• Bachelor’s Degree in business administration, public health, public policy, social work, or related field aligned with health equity.
• Three (3) years of experience in program coordination,…