Operations Lead - BOS
Listed on 2026-02-06
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Security
Security Guard, Site Security
Overview
Join a Global Leader in Aviation Security! Medical, dental & vision insurance available; 401K with company matching; paid vacation & holidays. ACTS-Aviation Security, Inc. has an immediate opening for an Operational Lead Security Agent at the BOS airport in Boston, Massachusetts.
Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market. ACTS-Aviation Security, Inc. is a wholly owned subsidiary of ICTS Europe and specializes in security solutions and services, primarily focused on catering, aircraft and cargo screening. ACTS provides nationwide coverage with corporate offices in Chicago and Atlanta and operational centers at more than 30 airports across the United States.
ACTS Security Agents are proud of their role in aviation security and have opportunities for advancement – a strong place to build a career in aviation security.
- Service Supervisors provide support to GSI Leads and Security Agents in the daily activities established by the customer’s requirements.
- Performs or assists in scheduling and assigning the Security Agents to ensure proper coverage and relief for the ACTS-Aviation Security operation.
- Serves as a liaison for Local Airline Customers, Host Catering units, and FAA or other Government Authorities.
- Ensures and maintains all security related records as indicated by local Airline Customers, FAA, and other Government Authorities.
- Ensures that all Government, Customer, Airlines, and local requirements are met.
- Reports daily, weekly, and monthly activities to the appropriate member of management.
- Conducts and ensures that all training and orientation are provided to employees.
- Works with Regional HR Manager to recruit, hire, and retain high-quality security Agents.
- Maintains all provisions, regulations, procedures and processes in current collective bargaining agreement.
- Performs all other duties as assigned by ACTS-Aviation Security management.
- Education: High School diploma or equivalent.
- Work Experience: A minimum of 2 years supervisory experience. Must be at least 18 years old.
- Job
Skills:
Strong administrative skills. Must have excellent knowledge of operation. - Communication
Skills:
Must possess both written and oral communication skills in English. - Certificates, Licenses and Registrations: FBI fingerprint check (SIDA Badge) and a confirmed 10-year background check (10 year listed; 5 year verified).
- Travel: None.
- Environmental Requirements: Ability to bend, push, and lift up to 30 pounds on a regular basis to perform the essential functions of the job.
- Demonstrated
Competencies:
Security Mindset;
Trust;
Customer Focused;
Team Spirit;
Innovation.
- Salary Range: $21.00/hr
- ACTS-Aviation Security is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other protected category under applicable law.
- For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://(Use the "Apply for this Job" box below)..
- The contractor will not discharge or otherwise discriminate against employees or applicants for inquiring about pay or pay discussions, as permitted by 41 CFR 60-1.35(c).
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