Manager, Stadium Exterior Security - Match

Department: Tournament and Venue Operations

Employment Type: Fixed Term Contract

Location: Boston

At FIFA
26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries:
Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world.

• Oversee Private Security personnel deployed across:
• FIFA infrastructure in the Last Mile (Accreditation Center and Stadium Ticketing Center)
• Outer Perimeter access control points
• Pedestrian flow control corridors
• Vehicle mitigation zones
• Positioning of Hostile Vehicle Mitigation (HVM) structures
• Security Operations at Parking Lots
• Protest monitoring and public gathering areas (where applicable)
• Other FIFA infrastructure outside of the stadium walls
• Ensure deployment aligns with approved Dot Maps and VSSP zoning.
• Maintain operational integrity of the Stadium Outer Perimeter and prevent unauthorized access to controlled zones.

• Directly manage and supervise the Stadium PSA/VSA Specialist and Crowd Management Specialist.
• Ensure screening operations at PSA and VSA locations are fully integrated within the broader exterior security architecture.
• Maintain alignment between screening throughput, crowd flow, and perimeter security posture.
• Identify operational gaps between Last Mile, Outer Perimeter, and screening points and implement corrective measures.

• Monitor spectator approach routes and density conditions within the Last Mile footprint.
• Support mitigation of congestion and bottlenecks prior to entry screening.
• Ensure controlled transition from public domain to secure perimeter.
• Coordinate tactical adjustments to deployment when required.

• Ensure Private Security personnel enforce perimeter control and screening measures in accordance with FIFA operational directives.
• Confirm proper installation and positioning of barriers, fencing, signage, and vehicle mitigation measures.
• Monitor adherence to approved security zoning and escalation protocols.
• Identify deviations from approved operational planning and implement corrective actions.

• Monitor, document, and report exterior security incidents within Last Mile, Outer Perimeter, PSA, and VSA zones.
• Immediately elevate significant issues to the FIFA Stadium Safety & Security Senior Manager and SOC.
• Support coordinated incident response in alignment with FIFA Security directives.
• Provide timely and accurate situational updates through established reporting channels.
• Participate in post‑incident reviews where applicable.

• Coordinate operationally with Stadium PSA/VSA Specialist, Crowd Management Specialist, Private Security supervisors, Stadium Operations.
• Act as a FWC
  2026 SEC liaison with Law Enforcement agencies.
• Engage City or Host City representatives responsible for public domain security.
• Ensure clarity of roles, responsibilities, and escalation pathways across all exterior security layers.

• Maintain accurate operational records relating to exterior deployment, perimeter control, and incident management.
• Submit Match Day updates and post‑match summaries as required.
• Support compliance verification, audits, and operational validation processes.

Accountability: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from mistakes.

Decision Making: Ability to identify and swiftly make decisions in critical situations, take initiative, calculate risks, explore alternative solutions, and respond promptly to unforeseen circumstances.

Inclusivity: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others,…