Security Operations Center

** Securitas Security Services USA Inc.*
* ** JOB SPECS:*
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* Job Title:

Security Operations Center*
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** Wage: $21/hr*
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* Location:

Cambridge, MA*
* ** OVERVIEW:*
* Our SOC Operator positions are highly sought after.  If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.

The Security Command Center Operator should have a minimum of 1(+) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV systems is a plus! Excellent communication skills, data entry and the ability to effectively perform in a TEAM environment is critical in this role.

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* Job Requirements:

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* + Alarm Management:
Monitoring and dispatching security for alarms

+ Handling access requests and ensuring all procedures are properly followed

+ Providing excellent customer service via phone and email

+ Dispatching first responders and/or HAZMAT teams to incidents

+ Situational Awareness:
Monitoring global events and how they may affect our employees, assets, and product shipments

+ Real time monitoring of client ground shipments in the US

+ Sending out Event notifications to department management

+ Creating Security Briefings for high level events

+ Assisting with security investigations as required/completing incident report

** ENHANCED BENEFITS*
* + Competitive Wages

+ Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)

+ 401k with Employer Matching

+ Paid Life Insurance

+ Paid Time Off

+ Paid Uniforms

+ Paid Training Upon Hire and Throughout Career

+ Sons and Daughters Scholarship Program

+ Specialized Programs for Continued Education for Security Officers

+ Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness

+ Employee Assistance Programs (EAP)

+ Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)

** MINIMUM QUALIFICATIONS** (Additional qualifications may be specified and receive preference, depending upon the nature of the position.)

+ At least 18 years of age

+ Reliable means of communication and transportation

+ Legal right to work in the United States

+ Ability to effectively speak, read and write English

+ High school diploma or G.E.D.

+ Willingness to participate in the company's stringent pre-employment screening process

Securitas is an Equal Opportunity Employer (EOE) - M/F/Vet/Disabilities

Metro Boston

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

Benefits include:

+ Retirement plan

+ Employer-provided medical and dental coverage

+ Company-paid life insurance

+ Voluntary life and disability insurance

+ Employee assistance plan

+ Securitas Saves discount program

+ Paid holidays

+ Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.