Security Team Specialist II

The Metro Boston Area Department of Mental Health (DMH) is currently hiring for the position of Security Team Specialist II.

• Supervisor of Security Team Specialists I.
• Patrol all buildings, grounds, and adjacent areas of the hospital at regular intervals and guard against trespass, theft, fire, and damage to property.
• Maintain order among visitors and staff; oversee motor vehicle traffic controls on hospital grounds including parking, speeding, and other traffic conditions, taking necessary measures to prevent unauthorized use of hospital roads and parking facilities.
• Perform security duties such as screening visitors, directing traffic, and enforcing parking controls.
• Provide personal protection to individuals as required, including searching for missing goods and persons, conducting surveillance, and investigating complaints and reports of suspicious activities.
• Assist with custodial supervision of medically ill and mental health clients, and escort them to various appointments.
• Coordinate the maintenance of hospital firefighting equipment, alarm systems, and other safeguards; report defects and request repairs to ensure compliance with safety standards and requirements.
• Monitor hospital switchboard, gauges, and alarm indicator panels; take necessary action in event of malfunction or alarm, including system resets.
• Prepare reports on investigations conducted and noteworthy incidents during tour of duty.
• Preserve crime scenes and fire sites, perform searches and inspections, serve court summons to patients or staff, and perform related safety and security duties as necessary and directed.

• Skill to deal tactfully with others and interact with individuals under physical and/or emotional stress.
• Capability to maintain a calm composure in stressful and emergency situations.
• Ability to make decisions and act quickly in dangerous or emergency situations.
• Capacity to exercise discretion in handling confidential information.
• Demonstrated proficiency in gathering information through questioning individuals, conducting interviews, and examining records and documents.
• Ability to lift persons or heavy objects.

• Prior health care facility security or law enforcement experience.
• CPR certified, First Responder, and NARCAN trained.
• Ability to solve problems and relate to hospital staff, constituents, and other community members in a positive and professional manner.
• Talent for recognizing the cultural diversity of the campus community and ensuring sensitive and equitable treatment of all who work and visit the campus.
• Bilingual or multilingual fluency preferred.

Note:

This position is 40 hours per week, working the first shift (7:00 a.m.–3:00 p.m.). Days off are Tuesday and Wednesday.

Applicants must have at least two (2) years of full‑time or equivalent part‑time experience in work involving the protection and/or security of buildings, equipment, or individuals, or a combination of the required experience and the following substitutions:

• An associate’s degree with a major in a related field may substitute for up to one (1) year of the required experience.

• A bachelor’s degree or higher with a major in a related field may substitute for the required experience.

Incumbents may be required to have a current and valid motor vehicle driver’s license at a class level specific to assignment.

The position’s salary is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with the internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines.

Workers are offered an employee benefits package that adds significant value to the overall compensation package.

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 and Influenza vaccinations or have taken required mitigation measures. Successful candidates will be required to acknowledge and attest to their vaccination status for both COVID-19 and Influenza.

We are an Equal Opportunity and affirmative action employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by law.

Application questions or requests for reasonable accommodation may be directed to our Diversity Officer / ADA Coordinator, William Herbert (Email: William.

L.Herbert3, Phone: 617‑348‑8473).

$58,229.08 – $78,652.60 per year.