Information Security Operations Manager

The Federal Home Loan Bank of Boston is a leading provider of wholesale funding for housing and community finance in New England serving more than 420 financial institutions across the region. The Federal Home Loan Bank of Boston is committed to making New England a better place to live and do business, and our employees are integral to our success. As a cooperative, we are owned by more than 420 banks, credit unions, insurance companies, and community development financial institutions that access tens of billions of dollars of our reliable, wholesale funding each year.

Our funds are a vital resource that helps our members succeed, provide families with safe, decent affordable housing, and generate economic development that creates jobs in communities throughout our region.

Our highly skilled team of 225 is innovative, collaborative, and passionate about the work we do. We seek other professionals excited to share their knowledge, talent, and passion for our mission to join our team. We offer opportunities for career development, robust benefits, and a work‑life balance.

New opportunity with our growing Information Security (IS) team! We are seeking an experienced, collaborative Information Security Operations Manager to own day‑to‑day Security Operations (Sec Ops) and lead a small but high‑impact team responsible for network security, endpoint security, incident response, IAM operations, and administration of the Bank’s e‑mail & productivity platforms. This includes threat detection, incident response, attack surface management, vulnerability management, IGA, access management, and security platform operations across on‑premises and cloud environments.

In addition to hands‑on work, you will manage two engineers and two analysts and partner closely with our 24×7 MDR provider to drive detection fidelity, response speed, and automation in alignment with the NIST Cybersecurity Framework.

As a player/coach you need to be knowledgeable and able to jump right in to guide, teach or provide coverage, in addition to managing the performance and professional development of multiple direct reports.

This position is classified as sensitive and is subject to a credit check.

This role will have a hybrid work schedule in our Boston office in accordance with the Bank’s Hybrid Work Program. More time is expected in‑office for onboarding.

The anticipated base pay range for this role is $119,000 - $195,500.

This role is based in Boston with weekly in‑office expectations. The base pay posted represents the annual base pay range or hourly wage range that we expect to offer for this job opportunity. The actual base salary offer will depend on a variety of factors including relevant experience, required skills and other relevant factors. The range noted here is not indicative of all positions in the job grade within which this position falls.

All Bank full‑time positions are eligible to participate in our annual incentive program and our robust total rewards offerings, in addition to the base pay.

• Manage, coach, and develop the Sec Ops team in alignment with functional expectations and Bank Competencies; set goals, run operating mechanisms, and drive performance.
• Manage daily security operations including network security, endpoint security, incident response, and IAM.
• Represent Sec Ops in collaboration with peers and other stakeholders.
• Own administration of the Bank’s e‑mail and productivity cloud environment.
• Drive Sec Ops program maturity and ensure cross‑team alignment with Bank Technology and business units.
• Maintain playbooks, runbooks, procedures, and manage SLOs.
• Collaborate tightly with Security Architecture to articulate operational needs, strategies, and gaps to effectively mature the Bank’s cyber security capabilities.
• Actively support the Bank’s strategy to leverage inclusion and opportunity as a long‑term strategic priority.
• Other duties, as assigned.

• Oversee the Bank’s MDR relationship and SIEM/detection engineering function to tune rules and detections for high‑fidelity alerting,…