Td Garden; Sog Officer

Position: TD GARDEN (SOG OFFICER) $24.25/ HOURLY
** Securitas Security Services USA Inc. is Partnered with the TD Garden*
* ** Home of our beloved Boston Celtics and Boston Bruins*
* ** _Job Title_
** _:_  Event Security Special Operations Group (SOG)

** _Starting Pay:_**  $24.25

*
* Schedule:

*
* + Shift times can vary depending on event

+ 3 hours prior to event until EOE  (end of event)

+ PT during summer

+ Hours will increase once Bruins/ Celtics Seasons resume

+ Day shift

+ Night shift

+ Weekend availability

** _REQUIREMENTS:_*
* + At Least 18 Years of Age

+ 2+ Years of Security Experience

+ High School Diploma

+ Weekend Availability

+ Indoor/outdoor job; tolerance of weather particularly in cold temperatures

+ Experience working in extreme environments

+ Able to walk, stand, lift, for hours at a time

+ Maintaining calm and composed while dealing with people professionally

** _DEFINING CHARACTERISTICS:_*
* + Provide effective crowd management and exterior / perimeter security in a dynamic, crowded, emotionally charged environment while on shift during TD Garden events

+ Perform other duties of a more responsible and demanding level involving leadership and professionally interacting with the general public and law enforcement / emergency response agencies

** GENERAL

JOB DUTIES:

*
* + SOG team members are responsible for crowd management lane set up and breakdown and to provide active crowd management before and after the event

+ SOG team members are responsible for maintaining a visible security presence on North Station Platform and various exterior locations and helping sustain a safe and orderly environment while performing foot patrols

+ SOG team members are responsible to help provide arena perimeter access control

+ SOG team members are responsible for providing policy enforcement and ensuring evicted guests safely leave property without disturbance

+ SOG team members are responsible for providing emergency and incident response, primarily on North Station Platform and various exterior locations, but also occasionally inside the event arena and concourse areas

** RESPONSIBILITIES:*
* ** Crowd Management*
* + Set up and break down crowd management lanes with barricades and tenser barriers to help segregate ticketed guests from North Station guests / commuter rail passengers and direct ticketed guest flow to prohibited item screening lanes

+ Monitor and control crowd flow of ticketed guests to minimize wait times

+ Communicate effectively with event security management and supervision in crowd control efforts.

+ Communicate effectively with ticketed guests to provide guidance and direction of managed crowd flow.

+ Direct and support the efforts of event security officers at crowd management posts.

** High visibility security presence*
* + Maintain professional uniform and appearance standards at all times while on-duty.

+ Provide assistance or information in a courteous and professional guest-service manner at all times.

+ Enhance crime-prevention and policy-violation deterrence by being seen in the environment of on North Station Platform and various exterior locations, and actively observing people and their behaviors.

+ Perform random foot patrols of North Station Platform and various exterior locations

** Perimeter access control security*
* + Secure stairwell ticketed guest entrances when not in use.

+ Observe for behaviors indicating access breach attempt may be made and intervene in a professional and courteous manner.

+ Respond to reported access breach attempt incidents.

+ Report any vulnerabilities to perimeter security.

** Policy enforcement and eviction process support*
* + Observe and respond to violations of building guest code of conduct policies on North Station Platform and various exterior locations.

+ Evict people violating building guest code of conduct in a safe and professional manner.

+ Aid event security supervision and management with ticketed guest eviction incidents from the arena

** Emergency and incident response*
* + Respond to emergencies and incidents on North Station Platform and various exterior locations including but not limited to:

Medical Emergency/ Fire and Fire Alarm / Evacuation & Crowd Surge /Arguments / physical confrontation de-escalation/…