Concierge Associate

Position: $27.00/hour Concierge Associate, Full-Time Tuesday-Saturday 11:00pm-7:00pm
Northeast Security is seeking Security Concierge Officers for premiere Class A buildings in Boston.

Pay Rate: $27.00/hour

Schedule:

Full-Time Tuesday-Saturday 11:00pm-7:00pm

Role offers parking on-site

Security Concierge Responsibilities include but are not limited to:

* Concierge will be front facing and a direct representation for not only the building, but the clients that are in the building as well.

* Concierge will need to uphold the client's appearance and culture at all times along with making guests feel welcomed and approachable.

* Must keep a professional appearance.

* Must remain on post at all times.

* Positive phone demeanor and superior written and verbal communication skills are essential

* Must have a service-oriented mindset and be capable of making every guest feel valued

* Ensure timely notification of all serious incidents.

* Basic computer knowledge

* Maintain effective communications with all assigned security personnel.

* Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.

Assume other duties as required by either Client or Northeast Security, Inc

Security Concierge

Skills:

* Excellent customer service skills and service delivery orientation

* Client Management Skills

* Strong Leadership skills.

* Strong attention to detail

* Strong written and verbal communication skills

* Ability to show responsibility and friendliness towards clients and residents.

* Strong professionalism

* Ability to solve conflict/problem solve.

* Maintain the highest ethical and professional standards.

* Must be able to multi-task and self-manage in a dynamic environment.

* Must be knowledgeable of all company policies and procedures.

* Maintain effective relationships with all levels of the company and client organizations

Security Concierge Requirements:

* Customer Service Experience required.

* Previous security Concierge experience, or related field/education.

* Neat and professional appearance

* Dependable means of transportation

* Ability to communicate clearly and effectively in English (both written and verbal)

* High School Diploma/GED Equivalent

* Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.

* Valid Driver's License and clean driving record of three years or more is required.

* Must be at least 18 years of age.

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