Security Officer

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4 days ago Requisition

Salary Range: $22.00 To $22.00 Hourly

The Boston Athenæum seeks an experienced Security Officer to join its Security team. The Security Officer plays a vital role in maintaining a safe, secure, and welcoming environment for members, patrons, staff, and visitors. This position focuses on protection of people and property while supporting the library’s mission as a public, inclusive, and educational space.

• Shift One:
  Monday to Thursday - 12:30 pm to 8:30 pm;
  Saturday - 10:00 am to 6:00 pm
• Shift Two:
  Tuesday to Saturday 9:00 am to 5:00 pm

• Monitor library premises to ensure safety and security of patrons, staff, and property.
• Conduct regular, highly visible patrols & tours throughout all interior zones (reading spaces & work spaces, restricted area, staff areas, and multi-level library stacks).
• Enforce library policies, rules of conduct, and safety procedures in a professional and respectful manner.
• Remain alert and observant to spot unusual behavior, safety hazards, or potential security breaches.
• Respond promptly to incidents, disturbances, medical situations, or emergencies.
• De‑scale conflicts and disruptive behavior using calm, non‑confrontational techniques.
• Document shift logs, incident reports, building hazards (e.g., liquid spills, broken locks, blocked fire exits, or poor lighting) along with the precise location and corrective action taken.
• Assist patrons with safety‑related concerns and provide general assistance when appropriate.
• Report any incidents, suspicious activities, and safety hazards.
• Coordinate with library staff, local law enforcement, and emergency services when necessary.
• Operate modern surveillance systems (CCTV), alarm panels, and access‑control hardware.
• Interact with visitors (answer basic questions, note concerns, etc.).
• Manage entryways, check credentials, and maintain order during large events.
• Execute evacuation plans, respond to fire alarms, and apply first aid or CPR.
• Make quick, sound decisions under pressure while following standard protocols.

• High school diploma or equivalent (GED) required.
• Prior experience in security, hospitality, customer service, law enforcement, military service, or a related field preferred.
• Ability to stand, walk, and remain alert for extended periods while performing physical security and monitoring duties.
• Strong observational skills with the ability to identify and respond appropriately to potential safety or security concerns.
• Ability to de‑scale conflicts and resolve issues professionally and effectively.
• Strong problem‑solving skills and the ability to make timely decisions under pressure.
• Proficiency with basic computer applications and security‑related technology.
• Commitment to providing exceptional customer service while maintaining a safe and welcoming environment.
• Ability to work collaboratively as part of a team.

To apply, please submit a Cover Letter and Resume.

The Boston Athenæum is an equal opportunity employer. We welcome candidates who will increase our diversity; we encourage candidates of color and all diverse candidates to apply and are committed to hiring individuals who value a diverse and inclusive work environment. The Boston Athenæum is also committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.

To request a reasonable accommodation, please contact HR Generalist Nora Conley at 617‑720‑7630 or conley.