Attraction and Event Security Manager

Senior Account Manager

Northeast Security is seeking a senior Account Manager for one of our premiere accounts in the area of Boston, MA. Must be able to regularly work evenings and weekends. Must be available to be on call 24/7. Work schedule may include evenings or night shifts and weekends/holidays as determined and scheduled annually. Salary range is $80K-$90K based on experience. Clean MA driving record of three years or more.

Security Account Manager responsibilities include but are not limited to:

• Assure that all work schedules for regular and special assignments are designed to provide the service in the most effective and efficient manner possible.
• Ensure that trained and qualified security personnel properly staff all posts.
• Ensure that all security personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
• Review and approve all reports, duty logs, etc. submitted by security personnel.
• Ensure timely notification of all serious incidents.
• Maintain effective communications with all assigned security personnel.
• Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
• Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
• Ensure that assigned security personnel are kept up-to-date on any modifications to procedures, policies, or regulations.
• Must have three years of Security Supervisor experience or equivalent field.

Security Director requirements:

• Must have three years of Security Supervisor experience.
• Valid Driver's License of 3 years or more with a clean driving record.
• Customer service experience preferred.
• Previous security supervisor experience, or related field/education.
• Neat and professional appearance.
• Dependable means of transportation.
• Ability to communicate clearly and effectively in English (both written and verbal).
• High School Diploma/GED equivalent.
• Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
• Must be at least 18 years of age.

Account Manager skills:

• Excellent customer service skills and service delivery orientation.
• Client management skills.
• Strong leadership skills.
• Knowledge of supervisory practices, procedures, and security operations.
• Ability to provide positive direction and motivate performance.
• Strong attention to detail.
• Strong written and verbal communication skills.
• Ability to show responsibility and friendliness towards clients and residents.
• Strong professionalism.
• Ability to solve conflict/problem solve.
• Maintain the highest ethical and professional standards.
• Must be able to multi-task and self-manage in a dynamic environment.
• Must be knowledgeable of all company policies and procedures.
• Maintain effective relationships with all levels of the company and client organizations.
• Must have three years of Security Supervisor experience or equivalent field.

• High School Diploma

• 401K/403b Plan
• Dental Insurance
• Paid Vacation
• Paid Sick Days
• Vision Insurance
• Medical Insurance
• Life Insurance

The following screenings are required:

• Drug Screen
• Criminal Background Check
• Education Verification
• Employment Verification

The following shifts are available:

• Day shift
• Night shift
• Weekend shift
• Various on call