Hospital Security; Boston, MA

Join our team as a Public Safety Officer
, where you’ll provide vital safety and support in a dynamic healthcare environment. This position specializes in de‑escalation and requires a high level of attention to detail, communication, constant observation and conflict prevention.

The role works closely with clinical staff to maintain a secure environment for patients requiring a heightened level of observation and care.

• Continuous Monitoring:
  Maintain uninterrupted observation of assigned patients to ensure a safe environment.
• Access Control:
  Regulate access to patient care areas, screening visitors and their belongings for potential hazards.
• Safety Assurance:
  Remove potentially harmful objects and maintain a secure setting for patients under extended care.
• Behavior Monitoring:
  Stay alert to patient behaviors, particularly during late‑night or low‑activity periods.
• Staff Protection:
  Support and protect medical staff when a patient poses a risk to themselves or others.
• Compliance:
  Adhere to company and client policies and report any changes or incidents immediately.

• Notify clinical staff, chain of command, and hospital management of any behavioral escalations or location changes promptly.
• Assist with patient restraints if required—only as a last resort and with a focus on safety and dignity.

• Excellent observational and de‑escalation skills; able to remain calm under pressure.
• Strong communicator; capable of working closely with both clinical and security teams.
• Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach.

• At least 18 years of age.
• Reliable means of communication and transportation.
• Legal right to work in the United States.
• Ability to effectively speak, read, and write English.
• High school diploma, GED, or equivalent.
• COVID‑19 vaccine required for client site.
• 1+ years of security, military or law enforcement experience preferred.
• 1+ years in a healthcare or high‑paced setting preferred.

• Medical, dental, and vision insurance (Anthem, Aetna, VSP).
• 401(k) with employer matching.
• Paid life insurance, paid time off, paid uniforms, paid training.
• Sons and Daughters Scholarship Program.
• Specialized programs for continued education and lifestyle/financial wellness.
• Employee assistance program (EAP).
• Employee discount programs (vehicles, cell phone, cable, appliances, theme park tickets, etc.).

We are committed to diversity, equity, inclusion, and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

EOE/M/F/Vet/Disabilities